Cummins

Field Service Technician

Cummins
Oak Creek, WI 53154, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Cummins, where we value hardworking individuals who are passionate about delivering top-notch services to our clients. As a Field Service Technician, you will be an essential part of our team, ensuring that our customers' equipment is running smoothly and efficiently. Your expertise and dedication will play a crucial role in maintaining our company's reputation for excellence. If you have a strong technical background, excellent problem-solving skills, and a customer-oriented mindset, we would love to have you join our team. Read on for more details about this exciting opportunity!

  1. Perform on-site repairs and maintenance on Cummins equipment according to company standards and procedures.
  2. Diagnose mechanical and electrical equipment issues and provide effective solutions.
  3. Conduct regular inspections and preventive maintenance checks to identify and address potential problems before they occur.
  4. Troubleshoot and resolve complex technical issues with a wide range of Cummins equipment.
  5. Utilize various tools and diagnostic equipment to accurately diagnose and repair equipment.
  6. Communicate effectively with customers to understand their needs and provide exceptional customer service.
  7. Complete all required paperwork and documentation accurately and in a timely manner.
  8. Collaborate with other team members and departments to ensure efficient and timely completion of projects.
  9. Stay up-to-date with industry trends and advancements in technology to continuously improve skills and knowledge.
  10. Maintain a safe and organized work environment, following all company safety protocols.
  11. Represent Cummins in a professional and positive manner at all times.
  12. Travel to different locations to perform on-site service as needed.
  13. Proactively identify potential sales opportunities and promote Cummins products and services to customers.
  14. Participate in training and development programs to enhance technical skills and knowledge.
  15. Adhere to all company policies and procedures to ensure compliance with regulations and standards.
Where is this job?
This job is located at Oak Creek, WI 53154, USA
Job Qualifications

  • Technical Skills: A Field Service Technician At Cummins Should Possess Strong Technical Skills In Areas Such As Diesel Engines, Electrical Systems, And Computer Diagnostics.

  • Experience: Cummins Looks For Candidates With Previous Experience In The Field Service Industry, Preferably In The Automotive Or Heavy Equipment Industry. Previous Experience Working With Cummins Engines Is Also Beneficial.

  • Customer Service Skills: The Ability To Provide Excellent Customer Service Is Crucial For A Field Service Technician At Cummins. Candidates Should Have Strong Communication Skills And The Ability To Build And Maintain Relationships With Customers.

  • Troubleshooting And Problem-Solving Abilities: Field Service Technicians Often Work Independently And Are Responsible For Diagnosing And Solving Complex Technical Issues. Candidates Should Have Strong Problem-Solving Skills And The Ability To Think Critically To Troubleshoot And Resolve Issues.

  • Physical Ability: The Job Of A Field Service Technician At Cummins Can Be Physically Demanding, Requiring Candidates To Perform Tasks Such As Lifting Heavy Equipment And Working In Tight Spaces. Candidates Should Be Physically Fit And Able To Work In Various Weather Conditions.

Required Skills

  • Communication Skills

  • Inventory Management

  • Troubleshooting

  • Time Management

  • customer service

  • equipment maintenance

  • Safety Protocols

  • Diagnostics

  • Electrical Systems

  • Mechanical Knowledge

  • Repair Techniques

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Field Service Technician in Oak Creek, WI 53154, USA is between $46,000 and $68,000 per year. However, this can vary based on factors such as experience, education, and specific job duties.

Additional Information
Cummins is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 14th, 2025
Apply BeforeMay 10th, 2026
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About Cummins

Cummins, Inc. engages in the design, manufacture, sale and service of diesel and natural gas engines and related technologies, including fuel systems, controls, air handing, filtration, emission, solutions and electrical power generation systems. It operates through the following segments: Engine, Distribution, Components, and Power Generation segments.

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