
Mortgage Operations Manager
Manage and direct all activities of the department including Processing and Funding. Maintain a thorough knowledge of incoming pipeline, as well as all files currently in the pipeline, to ensure progress is made on each file daily. Assist processing staff, closing staff, and sales business partners in resolving complex processing situations involving investor guidelines, processing systems and internal procedures. Monitor processing workflows to identify and implement enhancements or changes as needed. Monitor department pipeline and projections to ensure proper staffing levels to meet production needs. Timely and effective communication to team regarding internal and external changes. Develop and implement mortgage guidelines and procedure in accordance with Bank policies and regulatory requirements. Manage daily, weekly, monthly reports on team performance and drive performance score card system that improves productivity and accuracy.
Minimum 5 years of Mortgage Processing and Doc Drawing experience required
Minimum 3 years of supervisory or managerial experience required
Comprehensive knowledge of TRID and FNMA guidelines
Extensive knowledge of local, state, and federal regulations regarding consumer and mortgage lending
Time Management
MS Excel
MS Word
MS PowerPoint
MS Outlook
Record Keeping Skills
Encompass
Verbal communication
Prioritizing skills
written communication
Attention to detail
Adaptability
According to JobzMall, the average salary range for a Mortgage Operations Manager in 638 S Atlantic Blvd, Monterey Park, CA 91754, USA is $82,000 to $118,000. The median salary for this position is $99,500.
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CTBC Financial Holding Co., Ltd. provides banking services. It offers securities, bill and bond, insurance brokerage, venture capital, asset management, security and lottery services through its subsidiaries.

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