
Intermodal Service Employee
Are you looking for a challenging and rewarding career in the transportation industry? Look no further than CSX! We are currently seeking a highly motivated and customer-focused Intermodal Service Employee to join our team. As an Intermodal Service Employee, you will play a vital role in the safe and efficient operation of our intermodal services, ensuring that our customers' freight is delivered on time and in top condition. If you have a strong work ethic, excellent communication skills, and a passion for delivering exceptional service, we want to hear from you! Join us at CSX and be a part of a dynamic and growing company.
- Safely and efficiently operate CSX intermodal services, including loading and unloading freight, securing cargo, and maintaining equipment.
- Ensure on-time delivery of customers' freight by monitoring schedules and making adjustments as needed.
- Maintain a high level of customer service by communicating effectively with customers and addressing any issues or concerns in a timely manner.
- Adhere to all safety protocols and regulations to ensure a safe work environment for yourself and your colleagues.
- Collaborate with other team members to maintain a smooth and efficient operation of intermodal services.
- Conduct thorough inspections of equipment and report any maintenance or repair needs to appropriate personnel.
- Keep accurate records of daily activities, including freight movements, equipment maintenance, and customer interactions.
- Continuously strive for improvement in service delivery by identifying and implementing process improvements and best practices.
- Develop and maintain a strong understanding of CSX's intermodal services, policies, and procedures.
- Represent CSX in a professional and positive manner to customers and the public.
- Embrace a strong work ethic and take pride in delivering exceptional service to customers.
- Continuously seek opportunities for personal and professional growth within the transportation industry.
Experience In Logistics And Transportation: A Strong Understanding Of The Intermodal Industry, Including Knowledge Of Transportation Modes, Regulations, And Best Practices, Is Essential For This Role.
Customer Service Skills: Intermodal Service Employees Must Be Able To Communicate Effectively With Customers And Provide Excellent Service To Ensure Their Needs Are Met.
Multitasking Abilities: This Role Requires The Ability To Handle Multiple Tasks Simultaneously, Such As Tracking Shipments, Coordinating Schedules, And Resolving Customer Issues.
Attention To Detail: Intermodal Transportation Involves Numerous Moving Parts, So A Keen Eye For Detail And The Ability To Spot Potential Issues Is Crucial For Success In This Role.
Problem-Solving Skills: Intermodal Service Employees Must Be Able To Think Quickly And Creatively To Find Solutions To Unexpected Challenges That May Arise In The Transportation Process.
Communication
Time Management
Problem Solving
customer service
equipment maintenance
Teamwork
Route planning
Forklift operation
Safety Protocols
Freight Handling
Intermodal Operations
Haz
Communication
Conflict Resolution
Customer Service
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Intermodal Service Employee in Cleveland, OH, USA is $15-17 per hour. This may vary depending on the specific job responsibilities, experience level, and employer.
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CSX Transportation is a Class I freight railroad operating in the eastern United States and the Canadian provinces of Ontario and Quebec. The railroad operates approximately 21,000 route miles of track. CSX Corp. engages in the provision of rail, intermodal, and rail-to-truck transload services and solutions to customers, including energy, industrial, construction, agricultural, and consumer products. It includes traditional rail service and transport of intermodal containers and trailers.

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