Crowe

ServiceNow Implementation Manager

Crowe

Miami, FL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you an experienced ServiceNow professional looking for a new challenge? Do you thrive in a fast-paced, dynamic environment where you can utilize your technical expertise and project management skills? If so, Crowe is looking for you! We are seeking a highly motivated and detail-oriented ServiceNow Implementation Manager to join our team and lead our clients through successful ServiceNow implementations. In this role, you will have the opportunity to work with a talented team of professionals, collaborate with clients, and make a significant impact on the way they operate their businesses. If you have a passion for technology, strong communication skills, and a desire to continually learn and grow, we invite you to apply for this exciting opportunity.

  1. Lead and manage the implementation of ServiceNow projects for clients.
  2. Develop and maintain project plans, timelines, and budgets.
  3. Collaborate with clients to understand their business needs and translate them into technical requirements.
  4. Configure and customize ServiceNow solutions to meet client requirements.
  5. Provide technical expertise and guidance to clients and project team members.
  6. Ensure project deliverables are completed on time, within budget, and meet quality standards.
  7. Conduct regular status meetings and communicate project progress to stakeholders.
  8. Identify and manage project risks and issues, and develop mitigation strategies.
  9. Train and mentor team members on ServiceNow best practices.
  10. Continuously learn and stay updated on ServiceNow platform updates and advancements.
  11. Develop and maintain strong relationships with clients, understanding their needs and providing exceptional customer service.
  12. Collaborate with cross-functional teams, including developers, analysts, and testers, to deliver successful implementations.
  13. Identify and recommend process improvements and efficiencies for ServiceNow implementations.
  14. Stay current on industry trends and best practices in ServiceNow implementation and project management.
  15. Contribute to the development and growth of the ServiceNow practice at Crowe.
Where is this job?
This job is located at Miami, FL, USA
Job Qualifications
  • Bachelor's Degree In Computer Science, Information Technology, Or A Related Field

  • Minimum Of 5 Years Of Experience Implementing Servicenow For Enterprise-Level Clients

  • Strong Understanding Of It Service Management Processes And Best Practices

  • Servicenow Implementation Specialist Certification

  • Excellent Project Management Skills, Including Experience Managing Cross-Functional Teams And Delivering Projects On Time And Within Budget.

Required Skills
  • Change Management

  • Process Improvement

  • Communication Skills

  • Project Management

  • Vendor Management

  • Time Management

  • Relationship Management

  • Team Leadership

  • Business acumen

  • Problem-Solving

  • Budget

  • Technical Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a ServiceNow Implementation Manager in Miami, FL, USA is between $120,000 and $150,000 per year. However, this can vary depending on factors such as the size and industry of the company, the individual's level of experience and education, and the specific responsibilities of the role. Some ServiceNow Implementation Managers in Miami may earn higher salaries, up to $200,000 or more, while others may earn lower salaries closer to $100,000.

Additional Information
Crowe is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 10th, 2024
Apply BeforeJuly 20th, 2025
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About Crowe

Crowe Global, commonly referred to as Crowe, previously Crowe Horwath International, is a multinational professional services network. It is the 8th largest such global accounting network in the world. The network consists of more than 220 firms offices with over 42,000 employees in 130 countries.

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