
Desktop Support Technician
Provide IT support for all employees, both in-house and field personnel. Respond to incoming technical support requests in a timely, courteous, professional manner. Provide afterhours support for traveling users and resources based in various time zones. Provision, configure, and maintain equipment, including laptops, desktops, phones, mobile devices, audio/visual equipment, and assorted peripherals. Monitor PC configuration via the Helpdesk software; ensure that all PCs are correctly patched. Develop processes and procedures for administering PC environment. Active member of the IT department and will participate in additional technology initiatives as required, such as assisting with server and network upgrades, office moves, technology rollouts, and onsite/offsite meeting coordination. Track assets such as desktop PCs, laptops, and peripheral equipment, including replacement, repair, and disposal.
A minimum of 4 years technical support in the biotech/pharmaceutical industry preferred
Willingness to stay up to date with technology and be involved with continuous learning
Familiarity with basic networking concepts (DNS, DHCP, etc.)
Mobile Device Management (MDM)
People skills are very important: candidate must be able to build positive relationships and relate well to end users
Active Directory administration
Troubleshooting skills
Time Management Skills
MS Exchange/Office 365 administration
Bitlocker disk encryption
Network & Wireless support
Process Improvement
Driven and self-motivated
Communication Skills
Detail oriented and highly organized
According to JobzMall, the average salary range for a Desktop Support Technician in 10222 Barnes Canyon Rd, San Diego, CA 92121, USA is $38,500 to $54,000. This salary range is based on the current market data from the area.
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Neuropeptide Receptor Targeted Therapeutics for the Treatment of Endocrine Diseases and Cancers. Crinetics is driven by a passion for drug-hunting and tempered by a post-recession startup culture. The goal is to create new therapeutics that can make a meaningful difference in the lives of our patients.

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