Support Analyst - Global eCommerce

We are looking for an experienced Support Analyst to join our Global eCommerce team at Costco Wholesale. In this role, you will be a critical member of the team, providing technical support and troubleshooting for our eCommerce platform and related operations. This is a highly collaborative role, so the ideal candidate must be able to thrive in a fast-paced environment, working with colleagues and customers to ensure a seamless online shopping experience. To be successful in this role, you must have a strong background in IT operations, a passion for problem-solving, and excellent communication and customer service skills. You should also have the ability to provide technical expertise and leadership in global eCommerce initiatives. If you have an enthusiasm for technology and a deep understanding of the eCommerce sector, we would love to hear from you.

Responsibilities: • Develop, maintain, and troubleshoot the eCommerce platform and related operations. • Provide technical support and guidance to customers, colleagues, and other stakeholders. • Utilize problem-solving skills to identify issues and develop solutions. • Monitor eCommerce performance and identify areas for improvement. • Collaborate with the global eCommerce team to identify and implement new initiatives. • Maintain an up-to-date understanding of industry trends and best practices. • Establish and maintain customer relationships by providing prompt and courteous service. • Ensure compliance with applicable policies, procedures, and regulations.

According to JobzMall, the average salary range for a Support Analyst - Global eCommerce in Dallas, TX, USA is $60,000 to $90,000 per year. This range is based on salaries reported by employers to JobzMall. The range may vary depending on the experience and qualifications of the applicant.

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.