Costco Wholesale

Senior Hearing Aid Specialist

Costco Wholesale

Los Angeles, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Costco Wholesale, the leading retail store for quality products at unbeatable prices. We are currently seeking a Senior Hearing Aid Specialist to join our team and provide exceptional service to our valued customers. As a Senior Hearing Aid Specialist, you will have the opportunity to utilize your expertise and passion for helping others to make a positive impact in people's lives. We are looking for a dedicated and knowledgeable individual with a strong background in audiology and customer service. If you are ready to take your career to the next level and be a part of a dynamic and growing company, we encourage you to apply for this rewarding position.

  1. Provide exceptional customer service to all Costco Wholesale customers in need of hearing aid services.
  2. Utilize expertise and knowledge in audiology to accurately assess customers' hearing needs and recommend appropriate hearing aids.
  3. Conduct thorough hearing tests and evaluations to determine the most effective hearing aid solutions for each individual customer.
  4. Demonstrate strong communication skills to educate customers on the features and benefits of different hearing aid options, and answer any questions or concerns they may have.
  5. Keep up-to-date with the latest advancements in hearing aid technology and provide recommendations to management for potential product offerings.
  6. Ensure all hearing aid equipment and supplies are properly maintained and stocked for customer use.
  7. Maintain accurate and detailed records of customer interactions and hearing aid services provided.
  8. Collaborate with other team members and departments to ensure a seamless and positive customer experience.
  9. Act as a mentor and resource for other hearing aid specialists, providing guidance and support as needed.
  10. Uphold Costco Wholesale's standards of excellence in customer service and represent the company in a professional and positive manner at all times.
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Extensive Knowledge And Experience In The Field Of Audiology, With A Minimum Of 5 Years Of Experience As A Hearing Aid Specialist.

  • Strong Communication And Interpersonal Skills, With The Ability To Effectively Educate And Counsel Customers On Hearing Aid Options And Technology.

  • Proven Track Record Of Successfully Fitting And Programming Hearing Aids For A Diverse Range Of Patients, Including Those With Severe Hearing Loss.

  • In-Depth Understanding Of Different Hearing Aid Manufacturers And Their Products, As Well As The Ability To Stay Up-To-Date On Advancements In Hearing Aid Technology.

  • Ability To Work Independently And As Part Of A Team, While Also Managing And Training Junior Hearing Aid Specialists.

Required Skills
  • Communication Skills

  • Time Management

  • Attention to detail

  • customer service

  • Patient care

  • Teamwork

  • Sales Experience

  • Problem-Solving

  • Technical Knowledge

  • Hearing Aid Fitting

  • Audiology Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Hearing Aid Specialist in Los Angeles, CA, USA is $81,000-$115,000 per year. Factors such as experience, education, and employer can impact the specific salary for this position.

Additional Information
Costco Wholesale is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 12th, 2023
Apply BeforeJune 21st, 2025
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About Costco Wholesale

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.

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