Returns Clerk

Welcome to Costco Wholesale, the leading warehouse club retailer in the world. We are currently seeking a detail-oriented and customer-focused Returns Clerk to join our team. As a Returns Clerk, you will play a crucial role in ensuring our customers have a seamless shopping experience by accurately processing returns and exchanges. If you have a passion for providing exceptional customer service and possess excellent organizational skills, we would love to have you on our team. Join us and be a part of a dynamic and growing company!

1. Process returns and exchanges accurately and efficiently, following company guidelines and policies.
2. Provide exceptional customer service by addressing customer inquiries and concerns regarding returns and exchanges.
3. Maintain a clean and organized returns area, ensuring all items are properly tagged and categorized.
4. Work closely with other team members to ensure returns are processed in a timely manner.
5. Continuously monitor and update return and exchange policies to ensure compliance with company standards.
6. Communicate effectively with customers and team members to resolve any issues or discrepancies with returns.
7. Utilize computer systems and software to accurately document and track returns and exchanges.
8. Collaborate with other departments, such as inventory and sales, to ensure accurate and timely processing of returns.
9. Maintain a positive and professional attitude towards customers and colleagues, representing Costco's values and image.
10. Adhere to all safety and security protocols while handling returns and operating equipment.
11. Keep up-to-date with product knowledge and sales promotions to assist customers with their return and exchange requests.
12. Assist in other duties as needed and assigned by management.

According to JobzMall, the average salary range for a Returns Clerk in Raleigh, NC, USA is $26,000 - $35,000 per year. This may vary depending on the specific company, experience level, and other factors.

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.