Pharmacy Tech Phone Agent

Are you passionate about helping people and have a strong background in pharmacy operations? If so, Costco Wholesale is seeking a skilled Pharmacy Tech Phone Agent to join our team. As a trusted and valued member of our team, you will have the opportunity to provide exceptional customer service and support to our members over the phone. We are looking for individuals who possess excellent communication skills, have a thorough understanding of pharmacy regulations, and are able to work efficiently in a fast-paced environment. Join us at Costco Wholesale and make a positive impact on our members' health and well-being.

1. Provide exceptional customer service to Costco members over the phone.
2. Answer and address member inquiries and concerns regarding pharmacy operations and medications.
3. Assist members with prescription refills, transfers, and other pharmacy-related tasks.
4. Ensure compliance with all pharmacy regulations and standard operating procedures.
5. Maintain accurate and up-to-date knowledge of Costco's pharmacy policies and procedures.
6. Work efficiently in a fast-paced environment to meet member needs and expectations.
7. Collaborate with other team members to resolve complex issues and provide the best possible service to members.
8. Utilize excellent communication skills to effectively convey information and provide guidance to members.
9. Demonstrate a strong understanding of pharmacy operations and procedures to accurately assist members and answer their questions.
10. Continuously strive to improve member satisfaction and loyalty by providing top-notch service.
11. Complete administrative tasks as needed, such as data entry and maintaining member records.
12. Adhere to confidentiality and privacy policies to protect member information.
13. Act as a brand ambassador for Costco Wholesale by promoting its values and delivering exceptional service to members.
14. Continuously update and expand knowledge of pharmacy regulations and best practices to ensure compliance and provide the best service to members.
15. Contribute to a positive and supportive team environment by collaborating with colleagues and showing a willingness to learn and grow.

According to JobzMall, the average salary range for a Pharmacy Tech Phone Agent in New Braunfels, TX, USA is between $28,000 and $40,000 per year. However, factors such as experience, education, and employer can affect the actual salary offered. It is recommended to research and compare salaries offered by different employers in the area to get a better understanding of the market rate for this position.

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.