Costco Wholesale

Membership Clerk

Costco Wholesale

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the exciting world of Costco Wholesale! We are currently seeking a highly motivated and organized individual to join our team as a Membership Clerk. As a member of our team, you will have the opportunity to work in a fast-paced and dynamic environment while providing exceptional customer service to our valued members. We are looking for someone who is detail-oriented, customer-focused, and able to thrive in a team-oriented atmosphere. If you have a passion for delivering exceptional customer service and are interested in a challenging and rewarding career with a well-respected company, then we want to hear from you!

  1. Greet and welcome members to the Costco Wholesale store.
  2. Provide excellent customer service to all members, addressing any questions or concerns they may have.
  3. Process membership applications and renewals accurately and efficiently.
  4. Maintain a thorough understanding of Costco's membership policies and procedures.
  5. Keep track of membership fees and payments, ensuring accuracy and adherence to company policies.
  6. Assist with member inquiries and issues, working to resolve them in a timely and satisfactory manner.
  7. Conduct routine audits and reports to ensure membership data is accurate and up-to-date.
  8. Collaborate with team members to maintain a clean and organized work environment.
  9. Maintain thorough knowledge of all Costco products and services, and be able to make recommendations to members.
  10. Continuously strive to meet and exceed sales and membership goals set by management.
  11. Attend training and development programs to stay updated on policies, procedures, and products.
  12. Work closely with other team members to ensure efficient and effective operations of the membership department.
  13. Maintain a positive attitude and professional demeanor at all times.
  14. Comply with all company policies, procedures, and codes of conduct.
  15. Contribute to a positive and welcoming work environment for all team members.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Educational Requirement For A Membership Clerk Job At Costco Wholesale Is A High School Diploma Or Equivalent. This Ensures That The Candidate Has Basic Knowledge And Skills Required For The Role.

  • Excellent Customer Service Skills: A Membership Clerk At Costco Wholesale Is Responsible For Greeting And Assisting Customers, Answering Their Queries, And Handling Membership Inquiries. Therefore, Strong Customer Service Skills Are Essential For This Role.

  • Strong Communication Skills: A Membership Clerk Must Have Excellent Verbal And Written Communication Skills To Effectively Interact With Customers And Provide Accurate Information About Membership Benefits, Policies, And Procedures.

  • Attention To Detail: A Membership Clerk Is Responsible For Maintaining Accurate Records Of Membership Applications, Renewals, And Payments. They Must Have Excellent Attention To Detail To Ensure All Information Is Entered Correctly And Efficiently.

  • Basic Computer Skills: Costco Wholesale Uses Computerized Systems For Membership Management, And A Membership Clerk Must Be Comfortable Using Basic Computer Programs And Navigating Through Different Software Systems. This Includes Data Entry, Managing Spreadsheets, And Email Communication.

Required Skills
  • Data Entry

  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Organization

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Membership Clerk in Phoenix, AZ, USA is between $29,000 to $42,500 per year. This range can vary depending on the specific company, years of experience, and job responsibilities. Additionally, factors such as education level, certifications, and performance can also affect salary.

Additional Information
Costco Wholesale is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 12th, 2023
Apply BeforeJuly 20th, 2025
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About Costco Wholesale

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.

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