Costco Wholesale

Membership Clerk

Costco Wholesale

Dallas, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a dynamic and customer-focused position in the retail industry? Look no further than Costco Wholesale! We are seeking a highly organized and detail-oriented Membership Clerk to join our team and help us provide top-notch service to our loyal members. As a Membership Clerk, you will play a crucial role in maintaining our membership database, processing applications, and assisting members with their inquiries. If you have excellent communication skills, a strong attention to detail, and a passion for delivering exceptional customer service, we want to hear from you!

  1. Maintain membership database: The Membership Clerk will be responsible for accurately maintaining and updating the membership database, including adding new members, updating member information, and managing renewals.
  2. Process membership applications: The Membership Clerk will be responsible for processing new membership applications, ensuring they are completed accurately and efficiently.
  3. Provide excellent customer service: The Membership Clerk will be the first point of contact for members, and must be able to provide friendly, knowledgeable, and efficient service to address any member inquiries or concerns.
  4. Assist with member inquiries: The Membership Clerk will be responsible for answering member questions and resolving any issues or concerns they may have, either in person, over the phone, or through email.
  5. Maintain membership records: The Membership Clerk will be responsible for maintaining accurate and organized membership records, including tracking membership status, updating information, and ensuring all records are up to date.
  6. Process membership payments: The Membership Clerk will be responsible for processing membership payments, ensuring accuracy and timely processing.
  7. Collaborate with team: The Membership Clerk will work closely with other team members, including other clerks and managers, to ensure a smooth and efficient operation of the membership department.
  8. Uphold company policies: The Membership Clerk will be responsible for upholding all company policies and procedures, including privacy policies, to ensure the security and confidentiality of member information.
  9. Provide administrative support: The Membership Clerk may be responsible for providing administrative support to the membership department, including filing, data entry, and other tasks as needed.
  10. Stay updated on company products and promotions: The Membership Clerk must stay informed about current and upcoming products and promotions in order to effectively assist members and promote membership benefits.
Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Excellent Customer Service Skills: A Membership Clerk At Costco Wholesale Should Have Exceptional Interpersonal And Communication Skills To Interact With Customers And Handle Their Queries And Concerns With Professionalism.

  • Proficiency In Computer Systems: As A Membership Clerk, One Should Be Well-Versed In Using Computer Systems And Have A Good Understanding Of Membership Software To Manage Member Accounts And Process Payments Efficiently.

  • Attention To Detail: Attention To Detail Is Crucial For A Membership Clerk As They Are Responsible For Accurately Recording And Maintaining Membership Data, Processing Payments, And Keeping Track Of Membership Renewals.

  • Organizational Skills: A Membership Clerk Should Possess Strong Organizational Skills To Manage High Volumes Of Membership Data, Maintain Records, And Assist With Inventory Management.

  • Ability To Work In A Fast-Paced Environment: Costco Wholesale Is A Busy Retail Environment, And A Membership Clerk Should Be Able To Work Efficiently And Multitask In A Fast-Paced Setting While Maintaining A High Level Of Accuracy And Customer Service.

Required Skills
  • Data Entry

  • Inventory Management

  • Communication

  • Sales

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Organization

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Membership Clerk in Dallas, TX, USA is between $28,000 and $44,000 per year. This may vary depending on factors such as the size and type of organization, level of experience, and additional skills and responsibilities required for the role.

Additional Information
Costco Wholesale is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 26th, 2024
Apply BeforeJuly 20th, 2025
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About Costco Wholesale

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.

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