Membership Clerk

Welcome to the world of Costco Wholesale, where we pride ourselves on providing exceptional products and services to our valued members. We are currently seeking a Membership Clerk to join our team, who will play a vital role in maintaining and enhancing our membership program. As a Membership Clerk, you will have the opportunity to interact with our members on a daily basis, ensuring that they receive the best possible experience at Costco. We are looking for a detail-oriented and customer-focused individual who shares our passion for delivering top-notch service. If you are a team player with excellent communication skills, we would love to have you as a part of our Costco family.

1. Greet and welcome members as they enter the store, creating a positive first impression of the Costco experience.
2. Process new membership applications and renewals accurately and efficiently, ensuring all necessary information is collected and documented.
3. Educate members on the benefits of our membership program and assist with any inquiries or concerns they may have.
4. Maintain up-to-date knowledge of Costco products, services, and promotions to effectively communicate with members and provide recommendations.
5. Monitor and manage membership accounts, including updating contact information, issuing membership cards, and resolving any issues or discrepancies.
6. Collaborate with other team members to ensure a smooth and seamless membership experience for our members.
7. Act as a point of contact for members, providing exceptional customer service and addressing any concerns or complaints in a timely and professional manner.
8. Keep accurate records of membership data and transactions, utilizing Costco's computer systems and databases.
9. Assist with organizing and implementing membership events and promotions.
10. Continuously strive to improve the membership program by gathering feedback from members and implementing suggestions for improvement.
11. Adhere to all company policies and procedures, including those related to membership guidelines and privacy regulations.
12. Stay informed about industry trends and competitors' membership programs to make recommendations for improvement.
13. Train new employees on membership procedures and processes as needed.
14. Maintain a clean and organized membership area, ensuring all materials and supplies are well-stocked.
15. Take on additional tasks and responsibilities as assigned by management to support the overall success of the membership program and Costco as a whole.

According to JobzMall, the average salary range for a Membership Clerk in Hoboken, NJ, USA is between $35,000 and $50,000 per year. This can vary depending on factors such as experience, education, and job location. Some employers may also offer additional benefits and incentives such as bonuses or commissions.

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.