Membership Clerk

Welcome to Costco Wholesale, where we value our members and their satisfaction above all else. We are currently seeking a highly organized and detail-oriented individual to join our team as a Membership Clerk. As a Membership Clerk, you will play a crucial role in maintaining our loyal member base and ensuring their experience at Costco is exceptional. This position requires excellent communication skills, a friendly and welcoming demeanor, and the ability to multitask in a fast-paced environment. If you are passionate about customer service and thrive in a team-oriented environment, we encourage you to apply for the position of Membership Clerk at Costco Wholesale.

1. Greet and welcome members to Costco with a friendly and welcoming demeanor.
2. Provide excellent customer service to members, addressing any questions or concerns they may have.
3. Process new membership sign-ups and renewals accurately and efficiently.
4. Maintain organized and up-to-date membership records and databases.
5. Assist members with any changes or updates to their membership accounts.
6. Collaborate with other team members to maintain a clean and orderly membership area.
7. Act as a point of contact for members, answering phone calls and responding to emails in a timely manner.
8. Handle cash and credit transactions for membership fees and any other purchases.
9. Educate members on the benefits of their Costco membership and promote new services or products.
10. Continuously strive to meet and exceed membership enrollment and retention goals.
11. Work closely with other departments to address and resolve any membership-related issues.
12. Maintain confidentiality of member information and adhere to all company policies and procedures.
13. Attend training sessions and stay updated on Costco's products, services, and policies.
14. Collaborate with team members to maintain a positive and productive work environment.
15. Continuously strive to provide an exceptional experience for all members at Costco Wholesale.

According to JobzMall, the average salary range for a Membership Clerk in Chesapeake, VA, USA is between $27,000 and $34,000 per year. This can vary depending on factors such as experience, qualifications, and the specific company or organization. Some Membership Clerks may also receive additional benefits such as health insurance and retirement plans.

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.