Membership Clerk

Welcome to Costco Wholesale, where we believe in providing exceptional customer service and quality products at affordable prices. We are currently seeking a highly organized and customer-focused individual to join our team as a Membership Clerk. As a Membership Clerk, you will play a crucial role in assisting our members with their membership needs and ensuring a seamless shopping experience. We are looking for someone who is detail-oriented, a great communicator, and passionate about helping others. If you have a positive attitude and a strong work ethic, we want to hear from you!

1. Greet and welcome members with a friendly and positive attitude.
2. Provide exceptional customer service by addressing members' inquiries and concerns promptly and professionally.
3. Assist members with signing up for new memberships, renewing existing memberships, and upgrading to premium memberships.
4. Maintain accurate and organized membership records and ensure proper documentation for all transactions.
5. Educate members on the benefits of their membership and answer any questions they may have.
6. Process membership payments and refunds accurately and efficiently.
7. Collaborate with other team members to ensure a smooth and efficient check-out process for members.
8. Monitor and maintain the membership area, including keeping it clean, organized, and stocked with necessary materials.
9. Stay up-to-date with current promotions, discounts, and membership policies to provide accurate information to members.
10. Handle member complaints and resolve issues in a timely and satisfactory manner.
11. Attend training sessions to stay knowledgeable about new products and services and enhance customer service skills.
12. Report any system or operational issues to the management team.
13. Ensure compliance with company policies and procedures at all times.
14. Maintain a positive and professional demeanor at all times, representing the company's values and commitment to excellent customer service.
15. Assist with other tasks and projects as assigned by the management team.

According to JobzMall, the average salary range for a Membership Clerk in New York, NY, USA is $37,000 - $47,000 per year. This range may vary depending on the specific company, experience level, and location. Some employers may offer additional benefits and bonuses as part of the compensation package.

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.