Costco Wholesale

Membership Clerk

Costco Wholesale

Indianapolis, IN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a detail-oriented individual with a passion for customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you! Costco Wholesale is seeking a dedicated and organized Membership Clerk to join our team. As a Membership Clerk, you will be responsible for providing exceptional service to our members, processing membership applications and renewals, and maintaining accurate records. If you have excellent communication skills, a positive attitude, and a strong ability to multitask, we encourage you to apply for this exciting role. Join our team and be a part of a company that values its employees and offers great benefits and opportunities for growth.

  1. Provide exceptional customer service to Costco members through positive and friendly interactions.
  2. Process membership applications and renewals accurately and efficiently.
  3. Maintain accurate and organized records of membership information.
  4. Communicate and collaborate effectively with team members to ensure smooth operations.
  5. Demonstrate a strong attention to detail and accuracy in all tasks.
  6. Manage a high volume of tasks in a fast-paced and dynamic environment.
  7. Uphold Costco's values and standards of excellence in all interactions with members.
  8. Maintain a positive and professional attitude at all times.
  9. Continuously strive to improve and enhance the membership experience.
  10. Stay updated on current promotions and policies to effectively assist members.
  11. Adhere to company policies and procedures at all times.
  12. Handle and resolve any member complaints or concerns in a timely and efficient manner.
  13. Participate in training and development opportunities to enhance skills and knowledge.
  14. Contribute to a positive and inclusive work environment.
  15. Follow all safety and security procedures to ensure a safe and secure shopping environment for members and employees.
Where is this job?
This job is located at Indianapolis, IN, USA
Job Qualifications
  • Proficient In Customer Service: The Membership Clerk At Costco Wholesale Should Have Excellent Customer Service Skills To Assist Members With Their Inquiries And Concerns.

  • Strong Organizational Skills: As A Membership Clerk, One Should Be Able To Handle A Large Volume Of Membership Applications, Renewals, And Other Paperwork Efficiently. This Requires Strong Organizational Skills To Maintain Accurate Records And Keep Track Of Deadlines.

  • Attention To Detail: The Membership Clerk Is Responsible For Processing Membership Applications And Ensuring Accurate Data Entry. Attention To Detail Is Crucial To Avoid Errors And Provide Members With The Best Service.

  • Knowledge Of Costco Policies And Procedures: A Successful Membership Clerk Should Have A Thorough Understanding Of Costco's Policies And Procedures Regarding Membership, Including Membership Fees, Benefits, And Restrictions.

  • Computer Proficiency: The Role Of A Membership Clerk Involves Using Various Computer Programs And Systems To Process Memberships, Track Member Information, And Generate Reports. Therefore, Proficiency In Computer Skills, Including Data Entry And Basic Troubleshooting, Is Essential.

Required Skills
  • Data Entry

  • Inventory Management

  • Time Management

  • Microsoft Office

  • Attention to detail

  • Organizational Skills

  • customer service

  • Cash Handling

  • Record keeping

  • Teamwork

  • Multi-tasking

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Membership Clerk in Indianapolis, IN, USA is $29,000 - $42,000 per year. However, this can vary depending on the specific company and their benefits and compensation packages. It is important to research the specific company and their salary range for this position.

Additional Information
Costco Wholesale is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 13th, 2023
Apply BeforeJune 21st, 2025
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About Costco Wholesale

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.

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