Costco Wholesale

Hearing Aid Specialist

Costco Wholesale

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Costco Wholesale, we believe in providing our customers with the best possible experience when it comes to their hearing health. As a Hearing Aid Specialist, you will have the opportunity to make a meaningful impact on the lives of our customers by helping them find the perfect hearing solution. We are seeking a highly motivated and customer-focused individual who is passionate about improving the quality of life for those with hearing loss. If you are a skilled communicator, have a strong understanding of hearing aid technology, and are dedicated to providing exceptional customer service, we want you on our team!

  1. Provide exceptional customer service by actively listening to and addressing customers' hearing needs and concerns.
  2. Utilize strong communication skills to effectively educate customers on hearing aid technology and the benefits of different products.
  3. Conduct hearing tests and evaluations to accurately assess customers' hearing needs and recommend appropriate solutions.
  4. Stay up-to-date on the latest hearing aid technology and industry trends to provide knowledgeable and informed recommendations to customers.
  5. Maintain a high level of professionalism and build positive relationships with customers to ensure a positive and welcoming environment.
  6. Collaborate with other healthcare professionals and Costco team members to ensure customers receive comprehensive and coordinated care.
  7. Accurately and efficiently process transactions and maintain detailed records of customer interactions and sales.
  8. Adhere to all company policies and procedures, including maintaining a clean and organized workspace.
  9. Continuously strive to exceed sales goals and contribute to the overall success of the hearing aid department.
  10. Attend training and development sessions to enhance skills and knowledge related to hearing health and customer service.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • State Licensure: A Qualified Candidate For The Hearing Aid Specialist Position At Costco Wholesale Should Possess A Valid State License To Practice Audiology Or Dispense Hearing Aids. This Ensures That The Individual Has Undergone The Necessary Training And Has Met The Competency Requirements Set By The State.

  • Experience In Audiology: Costco Wholesale Is Looking For Candidates With A Minimum Of 2-3 Years Of Experience In Audiology Or Hearing Aid Dispensing. This Experience Should Include Conducting Hearing Tests, Fitting And Programming Hearing Aids, And Providing Ongoing Support And Counseling To Patients.

  • Knowledge Of Hearing Aid Technology: As A Hearing Aid Specialist At Costco Wholesale, It Is Essential To Have A Thorough Understanding Of The Latest Hearing Aid Technology And Advancements In The Industry. This Includes Knowledge Of Different Types Of Hearing Aids, Their Features, And How To Troubleshoot Any Issues That May Arise.

  • Excellent Communication Skills: The Role Of A Hearing Aid Specialist At Costco Wholesale Involves Working Closely With Patients To Understand Their Needs And Provide Appropriate Solutions. Therefore, Strong Communication Skills, Both Verbal And Written, Are Crucial For This Role.

  • Customer Service Orientation: Costco Wholesale Has A Strong Focus On Providing Exceptional Customer Service To Its Members. A Hearing Aid Specialist Must Have A Customer-Centric Mindset And Be Able To Deliver Personalized Care To Each Patient. This Includes Being Empathetic, Patient, And Attentive To Their Needs And Concerns.

Required Skills
  • Communication

  • Sales

  • Time Management

  • customer service

  • Patient care

  • Empathy

  • Organization

  • Problem-Solving

  • Technical Knowledge

  • Hearing Evaluations

  • Hearing Aid Maintenance

  • Fitting And Programming

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Hearing Aid Specialist in Phoenix, AZ, USA is between $45,000 and $75,000 per year. However, this can vary based on factors such as experience, education, and additional certifications. Some Hearing Aid Specialists may earn more than $75,000 per year, while others may earn less than $45,000 per year.

Additional Information
Costco Wholesale is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 17th, 2024
Apply BeforeAugust 19th, 2025
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About Costco Wholesale

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.

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