Costco Wholesale

Hearing Aid Specialist

Costco Wholesale

Santa Monica, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Costco Wholesale, where we value quality, affordability, and exceptional customer service. We are currently seeking a dedicated Hearing Aid Specialist to join our team and help our customers improve their hearing health. In this role, you will have the opportunity to make a positive impact on people's lives by providing them with the best possible hearing solutions. We are looking for individuals who are knowledgeable, compassionate, and have a strong desire to help others. If you have a passion for helping people hear better and meet the qualifications listed below, we encourage you to apply for this rewarding and fulfilling position at Costco Wholesale.

  1. Conduct hearing screenings and assessments to determine customers' hearing needs and recommend appropriate hearing aid solutions.
  2. Provide personalized and professional customer service to assist customers in finding the best hearing aid options for their individual needs.
  3. Educate customers on the different types of hearing aids, their features, and benefits.
  4. Demonstrate how to properly use and maintain hearing aids to ensure optimal performance.
  5. Keep up-to-date with industry advancements and new hearing aid technologies to provide the best recommendations to customers.
  6. Maintain accurate records of customer interactions and hearing aid fittings.
  7. Work closely with the Costco Optical department to coordinate appointments and ensure a seamless customer experience.
  8. Collaborate with manufacturers and suppliers to ensure timely delivery and availability of hearing aid products.
  9. Handle customer inquiries, concerns, and complaints in a professional and timely manner.
  10. Attend training sessions and workshops to continuously improve knowledge and skills related to hearing health and hearing aids.
  11. Adhere to all company policies and procedures regarding customer service, sales, and safety.
  12. Maintain a clean and organized work area.
  13. Meet sales targets and contribute to the overall success of the hearing aid department.
  14. Act as a brand ambassador for Costco and uphold the company's values and reputation.
  15. Continuously seek opportunities to improve customer satisfaction and enhance the overall customer experience.
Where is this job?
This job is located at Santa Monica, CA, USA
Job Qualifications
  • A Minimum Of 2 Years Of Experience In Hearing Aid Sales And Fitting, Preferably In A Retail Setting.

  • Strong Knowledge Of Hearing Aid Technology And The Ability To Stay Updated On Industry Developments.

  • Excellent Customer Service Skills And The Ability To Build Rapport With Clients.

  • Demonstrated Ability To Work Independently And Manage A High Volume Of Appointments.

  • State Licensure As A Hearing Aid Specialist Or Audiologist, Or Willingness To Obtain Licensure Within A Specified Timeframe.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • customer service

  • Patient care

  • Empathy

  • Salesmanship

  • Problem-Solving

  • team

  • Technical Expertise

  • Hearing Aid Fitting

  • Hearing Assessment

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Hearing Aid Specialist in Santa Monica, CA, USA is $50,000 to $70,000 per year. This range can vary depending on factors such as experience, education, and location within the city. Some specialists may also earn commission on top of their base salary.

Additional Information
Costco Wholesale is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 17th, 2024
Apply BeforeJuly 20th, 2025
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About Costco Wholesale

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.

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