Ecommerce Returns Logistics Clerk

Attention all organized and detail-oriented individuals! Costco Wholesale is seeking a dedicated Ecommerce Returns Logistics Clerk to join our team. As a global leader in the retail industry, Costco Wholesale is committed to providing exceptional customer service and ensuring a seamless shopping experience for our members. In this role, you will be responsible for managing the returns process for our growing ecommerce business. We are looking for someone who is passionate about logistics and has a strong understanding of ecommerce operations. If you thrive in a fast-paced environment and have the necessary qualifications, we want to hear from you!

1. Manage the returns process for Costco Wholesale's ecommerce business, ensuring timely and accurate processing of returns.
2. Collaborate with various departments, including customer service and fulfillment, to facilitate the returns process and resolve any issues that may arise.
3. Maintain detailed records of all returns and ensure proper documentation for tracking and reporting purposes.
4. Monitor inventory levels and coordinate with suppliers and vendors to ensure timely and efficient returns.
5. Identify and implement process improvements to streamline the returns process and increase efficiency.
6. Ensure compliance with company policies and procedures regarding returns and refunds.
7. Provide excellent customer service by promptly responding to inquiries and resolving any issues related to returns.
8. Stay updated on industry trends and best practices in ecommerce returns management to continuously improve processes.
9. Collaborate with the ecommerce team to develop and implement strategies for reducing returns and improving the overall customer experience.
10. Maintain a clean and organized workspace while adhering to safety protocols and procedures.
11. Communicate effectively with team members and management to address any concerns and provide updates on returns status.
12. Adhere to company standards and values, promoting a positive and professional work environment.
13. Assist with other logistics and ecommerce tasks as needed.

According to JobzMall, the average salary range for a Ecommerce Returns Logistics Clerk in Austin, TX, USA is between $30,000 and $40,000 per year. However, this can vary depending on factors such as the specific company, experience level, and additional skills and qualifications.

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.