Costco Wholesale

Ecommerce Returns Logistics Clerk

Costco Wholesale

Ontario, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a detail-oriented and organized individual with a passion for ecommerce? Do you thrive in a fast-paced environment and enjoy solving complex problems? If so, then we have the perfect opportunity for you! Costco Wholesale is currently seeking a highly motivated Ecommerce Returns Logistics Clerk to join our team. As a member of our ecommerce department, you will play a crucial role in ensuring efficient and accurate processing of customer returns. We are looking for someone who is dependable, adaptable, and possesses excellent communication skills. If this sounds like you, we encourage you to apply for this exciting position today!

  1. Accurately process and manage customer returns in a timely manner.
  2. Monitor and maintain inventory levels of returned items.
  3. Collaborate with other team members to identify and resolve complex return issues.
  4. Utilize organizational skills to prioritize and manage multiple tasks in a fast-paced environment.
  5. Ensure all returns are processed according to company policies and procedures.
  6. Communicate effectively with team members and other departments to resolve any return-related issues.
  7. Identify opportunities for process improvement and make recommendations to increase efficiency.
  8. Maintain accurate records and documentation of returned items.
  9. Assist with the physical handling and movement of returned items.
  10. Adhere to safety protocols and maintain a clean and organized work environment.
  11. Provide excellent customer service by addressing any return inquiries or concerns.
  12. Continuously stay updated on product knowledge and ecommerce processes.
  13. Participate in team meetings and training sessions to stay informed on any changes or updates.
  14. Maintain confidentiality of sensitive information.
  15. Follow all company policies and procedures to ensure a positive work environment.
Where is this job?
This job is located at Ontario, CA, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Basic Level Of Education Is Required To Understand And Perform The Duties Of An Ecommerce Returns Logistics Clerk At Costco Wholesale.

  • Experience In Warehouse Operations: Previous Experience In A Warehouse Or Logistics Environment Is Preferred, As It Demonstrates Knowledge Of Inventory Management And Handling Of Merchandise.

  • Strong Communication Skills: The Ecommerce Returns Logistics Clerk Will Be Required To Communicate Effectively With Team Members, Customers, And Other Departments Within The Company. Therefore, Strong Verbal And Written Communication Skills Are Essential.

  • Attention To Detail: The Role Of An Ecommerce Returns Logistics Clerk Requires A High Level Of Accuracy In Processing And Tracking Returns. Attention To Detail Is Crucial To Ensure That All Returns Are Properly Handled And Accounted For.

  • Computer Proficiency: The Ecommerce Returns Logistics Clerk Will Be Working With Various Computer Systems To Track And Manage Returns. Proficiency In Microsoft Office And Experience With Inventory Management Software Is Preferred.

Required Skills
  • Data Entry

  • Inventory Management

  • Product knowledge

  • Attention to detail

  • Problem Solving

  • customer service

  • Order Processing

  • Teamwork

  • Organization

  • warehouse operations

  • shipping and receiving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Ecommerce Returns Logistics Clerk in Ontario, CA, USA is $36,000 to $45,000 per year. However, this can vary depending on the specific company, experience level, and other factors. Some companies may also offer additional benefits and incentives, such as bonuses or commission.

Additional Information
Costco Wholesale is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 26th, 2024
Apply BeforeOctober 17th, 2025
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About Costco Wholesale

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.

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