Ecommerce Order Processing Support Clerk

Welcome to the Costco Wholesale team! We are currently seeking a highly organized and detail-oriented individual to join our growing ecommerce department as an Ecommerce Order Processing Support Clerk. In this role, you will be responsible for ensuring the accurate and timely processing of online orders, providing exceptional customer service to our online shoppers, and supporting the overall operations of our ecommerce division. We are looking for someone with strong communication skills, a passion for customer satisfaction, and a proficiency in computer systems. If you thrive in a fast-paced environment and have a keen eye for detail, we want to hear from you!

1. Process online orders accurately and in a timely manner.
2. Provide exceptional customer service to online shoppers.
3. Support the overall operations of the ecommerce division.
4. Communicate effectively with team members and customers.
5. Ensure all orders are fulfilled and shipped according to company standards.
6. Maintain accurate inventory levels and update product availability on the website.
7. Troubleshoot and resolve any issues or errors with online orders.
8. Collaborate with other departments to improve the online shopping experience.
9. Keep up-to-date with company policies and procedures related to online orders.
10. Maintain a clean and organized workspace.
11. Utilize computer systems and software to process orders and track inventory.
12. Communicate any customer feedback or concerns to the appropriate team members.
13. Meet and exceed productivity and accuracy goals set by the company.
14. Continuously identify areas for improvement and suggest solutions.
15. Adhere to all safety and security protocols.
16. Participate in training and development programs to enhance skills and knowledge.
17. Follow all company policies and procedures.
18. Perform other duties as assigned by the supervisor.

According to JobzMall, the average salary range for a Ecommerce Order Processing Support Clerk in Atlanta, GA, USA is $28,000 - $40,000 per year. However, this can vary depending on factors such as experience, education, and specific job duties.

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.