Costco Wholesale

Ecommerce Order Processing Support Clerk

Costco Wholesale
Decatur, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Costco Wholesale, a leading retail company known for our exceptional customer service and high-quality products. We are currently seeking a dedicated and detail-oriented Ecommerce Order Processing Support Clerk to join our team. In this role, you will play a crucial part in ensuring the timely and accurate processing of online orders, providing support to our ecommerce team, and maintaining our commitment to delivering a seamless shopping experience for our valued customers. If you have a passion for ecommerce and possess excellent organizational and communication skills, we invite you to apply for this exciting opportunity.

  1. Process online orders in a timely and accurate manner.
  2. Assist with the management of ecommerce inventory levels.
  3. Communicate with customers regarding order status and any issues that may arise.
  4. Collaborate with other team members to resolve order-related problems.
  5. Maintain a high level of accuracy and attention to detail when processing orders.
  6. Utilize company systems and software to accurately track and update order information.
  7. Maintain a thorough understanding of company policies and procedures related to ecommerce order processing.
  8. Provide support to the ecommerce team by assisting with various tasks as needed.
  9. Proactively identify and communicate potential issues or delays in order processing.
  10. Ensure customer satisfaction by providing exceptional service and addressing any concerns or inquiries.
  11. Keep up-to-date with industry trends and best practices related to ecommerce order processing.
  12. Adhere to company safety and security policies to protect customer information and company assets.
  13. Continuously strive to improve efficiency and effectiveness in ecommerce order processing.
  14. Maintain a positive and professional attitude when interacting with customers and team members.
  15. Meet or exceed performance goals and targets related to order processing and customer satisfaction.
Where is this job?
This job is located at Decatur, IL, USA
Job Qualifications

  • Knowledge Of Ecommerce Platforms: A Successful Ecommerce Order Processing Support Clerk At Costco Wholesale Should Have Experience With Various Ecommerce Platforms, Such As Shopify, Magento, Or Amazon, And Be Familiar With Their Features And Functionalities.

  • Attention To Detail: Accuracy Is Crucial In Order Processing, And An Ecommerce Order Processing Support Clerk Should Have Excellent Attention To Detail To Ensure That Orders Are Processed Correctly And Efficiently.

  • Time Management Skills: With A High Volume Of Orders To Process, An Ecommerce Order Processing Support Clerk Must Be Able To Prioritize Tasks And Manage Their Time Effectively To Meet Deadlines.

  • Communication Skills: As A Liaison Between Customers, Vendors, And Other Departments, An Ecommerce Order Processing Support Clerk Should Have Strong Communication Skills To Provide Updates, Resolve Issues, And Answer Inquiries In A Timely And Professional Manner.

  • Tech Savviness: In Addition To Familiarity With Ecommerce Platforms, An Ecommerce Order Processing Support Clerk Should Also Have Proficiency In Microsoft Excel And Other Relevant Software To Manage And Analyze Order Data. They Should Also Be Comfortable Learning And Adapting To New Technology And Systems.

Required Skills

  • Communication Skills

  • Data Entry

  • Inventory Management

  • Time Management

  • Product knowledge

  • Attention to detail

  • Problem Solving

  • customer service

  • Order Processing

  • Order Tracking

  • Multi-tasking

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Ecommerce Order Processing Support Clerk in Decatur, IL, USA is $24,000 - $35,000 per year. This range can vary depending on factors such as experience, skills, and the specific company or industry. Some companies may also offer additional benefits or bonuses.

Additional Information
Costco Wholesale is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 26th, 2024
Apply BeforeSeptember 18th, 2025
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About Costco Wholesale

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.

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