Ecommerce Order Processing Support Clerk
Are you a detail-oriented individual with a passion for providing exceptional customer service? Do you have experience in ecommerce order processing and thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our team as an Ecommerce Order Processing Support Clerk at Costco Wholesale. As a leader in the retail industry, we are seeking a dedicated and organized individual to help us fulfill our customers' online orders and provide top-notch support. If you are a team player with a strong work ethic and excellent communication skills, we encourage you to apply for this position and become a valuable member of our Costco family.
- Process and fulfill all incoming ecommerce orders accurately and efficiently.
- Ensure timely shipping and delivery of all orders to customers.
- Communicate with customers regarding order status, tracking information, and any potential issues.
- Monitor inventory levels and communicate with appropriate teams to ensure product availability.
- Handle all customer inquiries and concerns in a professional and timely manner.
- Maintain a high level of attention to detail to ensure accurate order processing.
- Collaborate with cross-functional teams to resolve any order-related issues.
- Keep up-to-date with product knowledge and pricing information.
- Continuously look for ways to improve and streamline processes to enhance the customer experience.
- Adhere to all company policies and procedures regarding order processing and customer service.
- Maintain a clean and organized work area to ensure efficient order processing.
- Assist with other tasks and projects as assigned by management.
Proficiency In Order Processing Software: The Ideal Candidate Should Have Experience Working With Order Processing Software, Such As Shopify Or Magento, To Efficiently Process And Track Customer Orders.
Strong Organizational Skills: As An Ecommerce Order Processing Support Clerk, The Candidate Will Be Responsible For Managing A Large Volume Of Orders. Therefore, They Should Possess Excellent Organizational Skills To Ensure All Orders Are Processed Accurately And On Time.
Attention To Detail: Accuracy Is Crucial When Processing Customer Orders To Avoid Any Errors Or Delays. The Candidate Should Have A Keen Eye For Detail And Be Able To Spot Any Discrepancies In Customer Orders.
Customer Service Experience: The Ecommerce Order Processing Support Clerk Will Be The Main Point Of Contact For Customer Inquiries Regarding Their Orders. Previous Experience In A Customer Service Role, Preferably In An Ecommerce Setting, Is Highly Desirable.
Ability To Work In A Fast-Paced Environment: Costco Wholesale Is A Busy Retail Environment, And The Ecommerce Order Processing Support Clerk Will Need To Be Able To Work Efficiently And Effectively In A Fast-Paced, High-Pressure Environment. The Candidate Should Be Able To Multitask, Prioritize Tasks, And Work Well Under Tight Deadlines.
Data Entry
Time Management
Product knowledge
Multitasking
Problem Solving
Inventory Control
customer service
Order Management
Order Tracking
Order Fulfillment
Shipping Logistics
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Ecommerce Order Processing Support Clerk in Charlotte, NC, USA is $30,000 - $40,000 per year. This may vary depending on the specific company, experience level, and other factors.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started