Ecommerce Order Processing Support Clerk
Are you a detail-oriented individual with a passion for customer service? Do you thrive in a fast-paced environment and have experience in order processing? If so, Costco Wholesale is seeking an Ecommerce Order Processing Support Clerk to join our dynamic team. In this role, you will play a crucial role in ensuring our customers receive a seamless online shopping experience. We are looking for a dedicated and organized individual who can handle a high volume of orders while maintaining a high level of accuracy. Come join our team and make a difference in the lives of our valued customers.
- Process and fulfill online orders in a timely and accurate manner.
- Maintain a high level of customer service by responding to inquiries and resolving issues related to online orders.
- Ensure all orders are processed according to company policies and procedures.
- Monitor and manage a high volume of online orders to meet daily fulfillment goals.
- Collaborate with cross-functional teams to resolve any issues or delays in order processing.
- Maintain accurate and up-to-date records of all online orders and customer interactions.
- Communicate with customers to provide updates on order status and resolve any concerns.
- Proactively identify and report any issues or trends in order processing to improve efficiency and customer satisfaction.
- Assist in identifying and implementing process improvements to enhance the online shopping experience.
- Adhere to all safety and security protocols while handling and processing orders.
- Stay up-to-date with company policies and procedures related to order processing.
- Perform other related duties and responsibilities as assigned by the supervisor.
Strong Attention To Detail: As An Ecommerce Order Processing Support Clerk, It Is Crucial To Accurately Process And Fulfill Orders To Ensure Customer Satisfaction. This Requires A High Level Of Attention To Detail To Avoid Any Errors Or Discrepancies.
Excellent Organizational Skills: Costco Wholesale Handles A High Volume Of Orders On A Daily Basis. Therefore, The Ideal Candidate For This Role Should Possess Exceptional Organizational Skills To Effectively Manage And Prioritize A Large Number Of Orders.
Proficient In Computer Systems: Ecommerce Order Processing Involves Using Various Computer Systems And Software To Manage Orders, Track Inventory, And Communicate With Customers. A Qualified Candidate Should Have A Strong Understanding Of Computer Systems And Be Able To Navigate Them Efficiently.
Customer Service Skills: The Ecommerce Order Processing Support Clerk Will Be The Primary Point Of Contact For Customers Regarding Their Orders. Therefore, Exceptional Customer Service Skills Are Essential In Handling Inquiries, Resolving Issues, And Maintaining A Positive Relationship With Customers.
Ability To Work In A Fast-Paced Environment: Costco Wholesale Is A Busy And Fast-Paced Environment, Especially In The Ecommerce Department. The Ideal Candidate Should Be Able To Work Well Under Pressure, Multitask, And Meet Tight Deadlines While Maintaining A High Level Of Accuracy.
Data Entry
Inventory Management
Communication
Time Management
Microsoft Excel
Multitasking
Attention to detail
customer service
Order Processing
Order Tracking
Problem-Solving
Order
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Problem Solving
Time management
creativity
Teamwork
Active Listening
Adaptability
According to JobzMall, the average salary range for a Ecommerce Order Processing Support Clerk in Baltimore, MD, USA is $28,000 to $36,000 per year. This may vary depending on the specific company, level of experience, and other factors. Some companies may offer additional benefits such as bonuses or commission.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started