Ecommerce Order Processing Support Clerk

Are you a detail-oriented individual who thrives in a fast-paced and dynamic environment? Do you have a passion for providing exceptional customer service and ensuring timely and accurate order fulfillment? If so, we have an exciting opportunity for you to join our team as an Ecommerce Order Processing Support Clerk at Costco Wholesale. In this role, you will be responsible for processing and fulfilling online orders, resolving customer inquiries and issues, and maintaining inventory accuracy. To be successful in this position, we are looking for someone who has excellent organizational skills, strong communication abilities, and a commitment to delivering top-notch customer service. If this sounds like you, we encourage you to apply and become a valuable member of our team.

1. Process and fulfill online orders in a timely and accurate manner.
2. Maintain inventory accuracy by regularly updating and monitoring stock levels.
3. Resolve customer inquiries and issues related to online orders.
4. Provide exceptional customer service by addressing and resolving customer concerns in a timely and professional manner.
5. Monitor and track the status of orders to ensure timely delivery to customers.
6. Collaborate with other team members to ensure efficient and effective order processing.
7. Maintain a clean and organized work area to ensure smooth operations.
8. Utilize and maintain various software systems and tools to process orders and track inventory.
9. Communicate effectively with internal and external stakeholders regarding order status and any potential delays or issues.
10. Continuously review and improve processes to increase efficiency and accuracy in order processing.
11. Adhere to all company policies and procedures, including safety protocols.
12. Keep up-to-date with product knowledge and promotions to effectively assist customers.
13. Perform other related duties as assigned by management.

According to JobzMall, the average salary range for a Ecommerce Order Processing Support Clerk in Albany, NY, USA is $35,000 to $45,000 per year. However, this can vary depending on the specific company, industry, and level of experience. Some companies may offer additional benefits such as bonuses, commissions, and healthcare benefits that can also impact the overall salary range.

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.