Costco Wholesale

Ecommerce Order Processing Support Clerk

Costco Wholesale

Raleigh, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a detail-oriented individual with a passion for customer service? Do you thrive in a fast-paced environment and have experience in ecommerce order processing? If so, we have an exciting opportunity for you to join our team at Costco Wholesale as an Ecommerce Order Processing Support Clerk!As a member of our team, you will be responsible for efficiently and accurately processing online orders, ensuring timely delivery and providing exceptional customer service to our valued members. This role requires strong organizational skills, the ability to multitask, and a customer-focused mindset.If you have previous experience in order processing, possess excellent communication skills, and enjoy working in a team-oriented environment, we encourage you to apply for this position. Join us at Costco Wholesale and be a part of a dynamic and growing company that values its employees and provides opportunities for career advancement.

  1. Accurately and efficiently process online orders for timely delivery.
  2. Provide exceptional customer service to Costco Wholesale members.
  3. Maintain a high level of attention to detail to ensure accuracy in order processing.
  4. Work in a fast-paced environment while maintaining a high level of productivity.
  5. Communicate effectively with team members and other departments to resolve any order issues or customer inquiries.
  6. Keep track of order statuses and provide updates to members as needed.
  7. Understand and follow all company policies and procedures related to order processing and customer service.
  8. Prioritize tasks and manage time effectively to meet deadlines.
  9. Resolve any issues or escalations related to online orders in a timely and professional manner.
  10. Maintain a clean and organized work area to ensure efficiency and safety.
  11. Collaborate with team members to improve processes and procedures for order processing.
  12. Actively participate in training and development opportunities to enhance skills and knowledge.
  13. Adhere to all company and industry regulations and guidelines.
  14. Continuously strive to improve customer satisfaction and loyalty.
  15. Take on additional tasks and responsibilities as assigned by management.
Where is this job?
This job is located at Raleigh, NC, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Of A High School Diploma Or Equivalent Is Required For This Position. This Ensures That The Candidate Has A Basic Level Of Education And Is Able To Comprehend And Follow Instructions.

  • Previous Experience In Order Processing: Candidates Should Have A Minimum Of 1-2 Years Of Experience In Order Processing, Preferably In A Retail Or Ecommerce Environment. This Experience Will Enable Them To Efficiently Handle And Process Online Orders.

  • Strong Computer Skills: As An Ecommerce Order Processing Support Clerk, Candidates Must Have Strong Computer Skills, Including Proficiency In Microsoft Office And Experience With Online Ordering And Inventory Management Systems.

  • Attention To Detail: This Position Requires A High Level Of Accuracy And Attention To Detail. Candidates Must Be Able To Accurately Process And Track Orders, Ensuring That All Information Is Entered Correctly And Orders Are Fulfilled Accurately.

  • Excellent Communication And Customer Service Skills: The Role Of An Ecommerce Order Processing Support Clerk Involves Interacting With Customers And Resolving Any Issues Related To Their Orders. Therefore, Strong Communication And Customer Service Skills Are Essential For This Position.

Required Skills
  • Data Entry

  • Inventory Management

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • customer service

  • Order Processing

  • Problem-Solving

  • shipping and receiving

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • motivation

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Ecommerce Order Processing Support Clerk in Raleigh, NC, USA is $33,000 - $45,000 per year. However, this can vary depending on the specific company, experience level, and other factors.

Additional Information
Costco Wholesale is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 17th, 2024
Apply BeforeMay 22nd, 2025
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About Costco Wholesale

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.

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