Ecommerce Order Processing Support Clerk

Are you looking for an exciting opportunity to join one of the largest and most successful retailers in the world? Look no further! Costco Wholesale is seeking a highly motivated and detail-oriented Ecommerce Order Processing Support Clerk to join our dynamic team. In this role, you will be responsible for ensuring timely and accurate processing of online orders, providing exceptional customer service, and maintaining inventory levels. If you thrive in a fast-paced environment and have a passion for delivering excellent customer service, we want to hear from you. To be successful in this role, you must have excellent organizational and communication skills, as well as the ability to work well under pressure. A high school diploma or equivalent is required, and previous experience in order processing or customer service is preferred. If you are a team player with a positive attitude and a strong work ethic, we invite you to apply for this exciting opportunity at Costco Wholesale.

1. Process online orders in a timely and accurate manner.
2. Provide exceptional customer service to online shoppers.
3. Maintain inventory levels and ensure products are available for online orders.
4. Communicate effectively with customers via email or phone to resolve any order-related issues or inquiries.
5. Collaborate with other team members to ensure efficient workflow and meet daily order processing targets.
6. Keep accurate records of order processing and inventory management.
7. Monitor and report any unusual or delayed orders to the appropriate departments.
8. Follow company policies and procedures for order processing and customer service.
9. Maintain a clean and organized work area.
10. Assist in training new team members on order processing procedures.
11. Attend team meetings and provide input on process improvements.
12. Adhere to all safety guidelines and regulations.
13. Keep up-to-date on company products and promotions to provide accurate information to customers.
14. Troubleshoot any technical issues related to order processing.
15. Maintain a positive and professional attitude while working in a fast-paced environment.
16. Continuously strive to meet and exceed customer satisfaction goals.
17. Complete any additional tasks or projects assigned by the supervisor.
18. Comply with all company policies and procedures, including but not limited to confidentiality, safety, and attendance standards.
19. Proactively identify and communicate ways to improve the order processing and customer service experience.
20. Represent the company in a positive manner at all times.

According to JobzMall, the average salary range for a Ecommerce Order Processing Support Clerk in San Jose, CA, USA is $40,000 - $50,000 per year. This may vary depending on the specific company, experience level, and additional skills or certifications. Some companies may also offer benefits such as health insurance, retirement plans, and bonuses.

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.