Costco Wholesale

Ecommerce Order Processing Support Clerk

Costco Wholesale

Memphis, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Costco Wholesale, we believe in providing our members with the best shopping experience possible. As an Ecommerce Order Processing Support Clerk, you will play a critical role in ensuring our online orders are processed accurately and efficiently. We are looking for a detail-oriented and customer-focused individual to join our team. If you have a passion for delivering exceptional service and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.

  1. Accurately process online orders: The primary responsibility of the Ecommerce Order Processing Support Clerk is to accurately process online orders, ensuring that all information and items are correct and accounted for.
  2. Maintain attention to detail: This role requires a high level of attention to detail, as even the smallest mistake in order processing could result in a negative experience for our members.
  3. Ensure efficiency: The Ecommerce Order Processing Support Clerk must work quickly and efficiently to process orders in a timely manner, helping to maintain the high standards of service that Costco is known for.
  4. Provide exceptional customer service: This position is integral in delivering an exceptional shopping experience for our members. The Ecommerce Order Processing Support Clerk must be friendly, helpful, and responsive to any questions or concerns from members.
  5. Collaborate with team members: The Ecommerce Order Processing Support Clerk will work closely with other team members, including inventory management and customer service, to ensure a seamless and efficient process for online orders.
  6. Handle customer inquiries and issues: In addition to processing orders, the Ecommerce Order Processing Support Clerk may also be responsible for handling any customer inquiries or issues related to online orders. This requires strong communication and problem-solving skills.
  7. Maintain accuracy of inventory: The Ecommerce Order Processing Support Clerk must accurately track and report inventory levels to ensure that the online store is always stocked with the correct items.
  8. Adhere to company policies and procedures: It is the responsibility of the Ecommerce Order Processing Support Clerk to adhere to all company policies and procedures, including those related to safety, security, and customer service.
  9. Stay updated on product knowledge: To provide the best service to our members, the Ecommerce Order Processing Support Clerk must stay updated on product knowledge, including new items, pricing, and availability.
  10. Continuously improve processes: Costco is committed to constantly improving its processes and services. The Ecommerce Order Processing Support Clerk must be open to feedback, and actively contribute to finding
Where is this job?
This job is located at Memphis, TN, USA
Job Qualifications
  • Excellent Organizational Skills: A Successful Ecommerce Order Processing Support Clerk At Costco Wholesale Should Have The Ability To Manage Large Amounts Of Data And Orders, While Ensuring Accuracy And Efficiency.

  • Strong Attention To Detail: As An Ecommerce Order Processing Support Clerk, It Is Crucial To Have A Keen Eye For Detail To Avoid Errors And Discrepancies In Orders.

  • Proficiency In Computer Systems: This Role Requires Working With Various Computer Systems And Software, So Proficiency In Relevant Programs Such As Microsoft Excel And Order Processing Software Is Essential.

  • Effective Communication Skills: The Ability To Communicate Clearly And Effectively With Team Members And Customers Is Important In Ensuring Timely And Accurate Order Processing.

  • Customer Service Experience: As An Ecommerce Order Processing Support Clerk, You Will Be Responsible For Addressing Customer Inquiries And Concerns, So Prior Experience In A Customer Service Role Would Be Beneficial.

Required Skills
  • Data Entry

  • Inventory Management

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • customer service

  • Billing

  • Order Processing

  • shipping

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Ecommerce Order Processing Support Clerk in Memphis, TN, USA is $26,000 to $44,000 per year. This may vary based on factors such as experience, skills, and company size. Some employers may also offer additional benefits and incentives.

Additional Information
Costco Wholesale is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 26th, 2024
Apply BeforeAugust 19th, 2025
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About Costco Wholesale

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.

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