Ecommerce Order Processing Support Clerk
Are you looking for an exciting opportunity to join a dynamic team in the retail industry? Costco Wholesale is seeking a highly motivated and detail-oriented Ecommerce Order Processing Support Clerk to join our growing team. As a member of our team, you will play a crucial role in ensuring the smooth and efficient processing of online orders, contributing to the overall success of our ecommerce operations. We are seeking individuals with excellent organizational and communication skills, a strong attention to detail, and a passion for providing exceptional customer service. If you thrive in a fast-paced environment and are dedicated to delivering top-notch support, we want to hear from you!
- Process online orders in a timely and accurate manner.
- Ensure all orders are fulfilled and shipped according to company standards.
- Collaborate with team members to prioritize and manage order processing workload.
- Communicate any issues or delays with orders to relevant parties.
- Maintain accurate and organized records of all processed orders.
- Assist in resolving any customer inquiries or concerns related to online orders.
- Monitor and report on order fulfillment metrics to identify areas for improvement.
- Follow established procedures and protocols to ensure the security and confidentiality of customer information.
- Contribute to a positive and collaborative team environment.
- Stay up-to-date with company policies, procedures, and products to provide accurate and knowledgeable support to customers.
- Continuously strive to improve order processing efficiency and customer satisfaction.
- Adhere to all health and safety regulations while carrying out job responsibilities.
- Take on additional tasks and responsibilities as assigned by management.
- Display a strong work ethic and dedication to providing exceptional customer service.
- Maintain a high level of attention to detail to ensure accuracy in order processing.
Experience In Order Processing: Candidates Should Have Prior Experience In Processing Orders, Preferably In A Retail Or Ecommerce Setting. This Includes Knowledge Of Order Management Systems And Inventory Management.
Attention To Detail: The Ecommerce Order Processing Support Clerk Will Be Responsible For Accurately Entering And Processing Orders. This Requires A Keen Eye For Detail To Ensure Orders Are Fulfilled Correctly And In A Timely Manner.
Strong Communication Skills: This Role Requires Effective Communication With Both Internal Teams And External Customers. Candidates Should Possess Strong Written And Verbal Communication Skills To Provide Excellent Customer Service And Collaborate With Team Members.
Organizational Skills: The Ecommerce Order Processing Support Clerk Will Be Handling A High Volume Of Orders And Must Be Able To Prioritize Tasks, Manage Time Effectively, And Maintain A Well-Organized Work Environment.
Customer Service Oriented: Costco Wholesale Values Providing Exceptional Customer Service To Its Members. Candidates For This Role Should Have A Customer-Centric Mindset And Be Able To Handle Customer Inquiries And Issues With Professionalism And Empathy.
Communication Skills
Data Entry
Inventory Management
Time Management
Multitasking
Attention to detail
customer service
Order Processing
Order Tracking
Order Fulfillment
Shipping Logistics
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Ecommerce Order Processing Support Clerk in Baltimore, MD, USA is $36,000 - $45,000 per year. Salaries may vary based on experience, skills, and the specific company or industry.
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Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.
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