Costco Travel - Reservation Agent
Welcome to Costco Travel - the premier travel agency for Costco Wholesale! We are looking for a talented Reservation Agent to join our growing team. As a Reservation Agent, you will have the opportunity to assist our valued members with booking their dream vacations and creating unforgettable travel experiences. Our ideal candidate is passionate about travel, has exceptional customer service skills, and is a great team player. If you are ready for a rewarding career with a company that values its employees, then we want to hear from you!
- Provide exceptional customer service to Costco Travel members by assisting with booking their vacations and answering any questions or concerns they may have.
- Utilize knowledge of various travel destinations, packages, and promotions to help members create their ideal vacation experience.
- Maintain a positive and professional attitude while communicating with members through phone, email, and other communication channels.
- Stay up-to-date with industry trends, new destinations, and travel regulations to effectively assist members with their travel plans.
- Collaborate with team members to ensure a seamless and efficient booking process for members.
- Keep accurate and organized records of member interactions and bookings.
- Uphold Costco Travel's high standards of customer service and work towards achieving key performance indicators.
- Proactively identify and resolve any issues or concerns raised by members during the booking process.
- Continuously seek opportunities to improve and enhance the member experience.
- Embody the values of Costco Wholesale and represent the company in a professional and positive manner.
Excellent Customer Service Skills: A Reservation Agent At Costco Travel Must Have Strong Communication And Interpersonal Skills To Assist Customers In Booking Their Travel Arrangements.
Knowledge Of Travel Industry: Candidates Should Have A Solid Understanding Of The Travel Industry, Including Airline, Hotel, And Rental Car Reservations, As Well As Knowledge Of Popular Destinations And Travel Packages.
Attention To Detail: A Reservation Agent Must Be Detail-Oriented To Accurately Input And Confirm Travel Reservations For Customers, Ensuring All Information Is Correct And Up-To-Date.
Computer And Technology Skills: Proficiency In Computer And Technology Skills Is Essential For A Reservation Agent, As They Will Be Using Various Software And Systems To Book And Manage Travel Reservations.
Ability To Work In A Fast-Paced Environment: The Travel Industry Can Be Fast-Paced And Demanding, So Candidates Must Be Able To Work Efficiently Under Pressure And Handle Multiple Tasks At Once To Meet Customer Needs And Expectations.
Communication
Time Management
Product knowledge
Multitasking
Attention to detail
Conflict Resolution
customer service
Computer skills
Sales skills
Problem-Solving
Upselling
team
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Costco Travel - Reservation Agent in Boston, MA, USA is between $32,000 to $43,000 per year. This may vary depending on the level of experience, education, and specific job responsibilities.
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Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.
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