Costco Travel - Reservation Agent

At Costco Travel, we are dedicated to providing our members with exceptional vacation experiences at unbeatable prices. As a Reservation Agent, you will play a crucial role in helping our members plan and book their dream vacations. We are looking for individuals who are passionate about travel, possess excellent communication skills, and are committed to providing outstanding customer service. If you are a self-motivated team player with a strong attention to detail, we invite you to join our dynamic and fast-paced team at Costco Wholesale.

1. Assist members with planning and booking their vacations, ensuring their needs and preferences are met.
2. Provide exceptional customer service by promptly and effectively addressing any inquiries or concerns.
3. Utilize extensive knowledge of travel destinations, packages, and pricing to recommend the best options for members.
4. Maintain accurate and up-to-date knowledge of Costco Travel policies, procedures, and promotions.
5. Communicate with various travel vendors and suppliers to secure the best rates and deals for members.
6. Process reservations and payments accurately and efficiently in accordance with company guidelines.
7. Maintain a positive and professional demeanor when interacting with members, colleagues, and vendors.
8. Collaborate with team members to ensure all tasks and responsibilities are completed in a timely manner.
9. Continuously strive to meet and exceed performance goals, including sales targets and customer satisfaction metrics.
10. Stay updated on industry trends, competitors, and new travel products to provide the best service to members.
11. Handle and resolve any issues that may arise during the booking process or while members are on their vacations.
12. Adhere to all company policies and procedures, including maintaining confidentiality of member information.
13. Proactively seek opportunities to improve member satisfaction and overall efficiency in reservation processes.
14. Maintain accurate records of all reservations and transactions, and provide regular reports as needed.
15. Attend training sessions and workshops to enhance job knowledge and skills.

According to JobzMall, the average salary range for a Costco Travel - Reservation Agent in Scottsdale, AZ, USA is $35,000 - $45,000 per year. This salary range may vary depending on the experience, qualifications, and performance of the individual, as well as the specific responsibilities and duties of the role.

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.