Costco Travel - Reservation Agent

Welcome to Costco Travel, where we pride ourselves on providing exceptional customer service and affordable vacation packages to our valued members. We are currently seeking a Reservation Agent to join our team at Costco Wholesale. As a Reservation Agent, you will have the opportunity to assist our members in planning their dream vacations while providing top-notch service and support. We are looking for individuals with a passion for travel, exceptional communication skills, and a strong attention to detail. If you thrive in a fast-paced, customer-focused environment, and have a knack for problem-solving, we would love to have you on our team!

1. Assist members in planning their vacations by providing accurate and detailed information about vacation packages, pricing, and availability.
2. Deliver exceptional customer service by responding to member inquiries and resolving any issues or concerns in a timely and professional manner.
3. Maintain a high level of knowledge about all vacation packages and destinations offered by Costco Travel.
4. Communicate effectively and professionally with members via phone, email, and other channels.
5. Process reservations accurately and efficiently using our reservation system.
6. Collaborate with other team members and departments to ensure a seamless booking process for members.
7. Stay up-to-date on industry trends and updates to provide the best possible service to our members.
8. Demonstrate a strong attention to detail to ensure accuracy when processing reservations and payments.
9. Provide support to members throughout their entire vacation planning process, from initial inquiry to post-trip follow-up.
10. Meet and exceed sales targets and goals set by the company.
11. Continuously strive to improve and enhance the overall member experience.
12. Adhere to company policies and procedures, including privacy and confidentiality guidelines.
13. Keep accurate and organized records of all member interactions and reservations.
14. Take initiative to identify and resolve any potential issues or challenges before they impact the member experience.
15. Contribute positively to the team dynamic and company culture by promoting a positive and collaborative work environment.

According to JobzMall, the average salary range for a Costco Travel - Reservation Agent in Albany, NY, USA is $27,000 to $45,000 per year. This range may vary depending on the agent's level of experience, education, and job performance. Some agents may also receive commission or bonuses based on their sales performance, which can increase their overall salary.

Costco Wholesale Corporation, doing business as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs.