Convoso

Learning & Development Specialist

Convoso

5955 De Soto Ave, Woodland Hills, CA 91367, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Stepping into this very challenging role will mean stepping into a dynamic environment. There’ll be a steep learning curve, but we believe the future belongs to those who build it. Therefore, success for you would mean reaching your full potential in a short period of time, while doing whatever it takes to get up to speed. Quickly become a product expert with a strong understanding of our products and industry. Creates engaging training curriculum and training content that fully trains and empowers our employees to maximize the value of our solutions. Create Learning Management System content from scratch. Ensure training content is kept current as our products and services continue to evolve. Work with product, support and customer success to understand product features and ensure they are being trained on properly.

Where is this job?
This job is located at 5955 De Soto Ave, Woodland Hills, CA 91367, USA
Job Qualifications
  • 2+ years of Instructional Design experience or other similar is preferred.

  • Prior experience with B2B SaaS companies, preferably Call Center Solutions industry.

  • Proficient in training both internal employees and external customers.

  • Prior experience with Technical Writing

Required Skills
  • Adobe Captivate

  • Technical Writing

  • B2B SaaS applications

  • Effective Time Management

  • Pendo

  • Skilljar

Soft Skills
  • Process Improvement

  • Verbal communication

  • written communication

  • Adaptability

  • Detail Oriented and Organized

  • Multi-tasking

Compensation

According to JobzMall, the average salary range for a Learning & Development Specialist in 5955 De Soto Ave, Woodland Hills, CA 91367, USA is between $48,000 and $67,000 per year. This range is based on the salaries reported by job postings on JobzMall.

Additional Information
Convoso is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 26th, 2021
Apply BeforeMay 10th, 2026
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About Convoso

Convoso is an industry-leading provider of multi-channel marketing automation software. Our goal behind starting Convoso was to create a solution that would revolutionize the way call centers and sales organizations communicate with their customers.

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