Conduent

Quality Assurance Associate

Conduent

Bengaluru, Karnataka, India
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a detail-oriented individual with a passion for ensuring high-quality products and services? Do you thrive in a fast-paced and dynamic work environment? If so, we have an exciting opportunity for you to join our team as a Quality Assurance Associate at Conduent. As a leading global provider of business process services, we are dedicated to delivering exceptional solutions to our clients. We are seeking a highly motivated and organized individual with strong analytical skills to help us maintain our high standards of quality. If you have the necessary qualifications and a drive for excellence, we invite you to apply for this role and be a part of our growing team.

  • Conduct thorough and detailed quality checks on products and services to ensure they meet the company's standards and client expectations
  • Collaborate with cross-functional teams to identify and resolve any quality issues or concerns
  • Develop and implement quality assurance protocols and procedures to maintain high levels of quality in all processes
  • Monitor and track quality metrics and provide regular reports to management
  • Conduct regular audits to ensure compliance with industry regulations and standards
  • Investigate and analyze customer complaints or feedback to identify areas for improvement
  • Communicate quality standards and procedures to team members and provide training when necessary
  • Stay updated on industry best practices and make recommendations for continuous improvement
  • Act as a point of contact for any quality-related inquiries or concerns from clients or internal stakeholders
  • Uphold a strong commitment to quality and maintain a high level of attention to detail in all tasks and responsibilities.
Where is this job?
This job is located at Bengaluru, Karnataka, India
Job Qualifications
  • Bachelor's Degree In A Relevant Field Such As Computer Science, Engineering, Or Business Administration.

  • Minimum Of 2 Years Of Experience In Quality Assurance, Preferably In A Technology Or Customer Service Industry.

  • Familiarity With Quality Assurance Processes And Methodologies, Including Testing And Defect Tracking.

  • Excellent Communication Skills To Effectively Collaborate With Cross-Functional Teams And Report On Quality Metrics.

  • Attention To Detail And Strong Problem-Solving Skills To Identify And Troubleshoot Issues In Software Or Processes.

Required Skills
  • Documentation

  • Process Improvement

  • Testing

  • Data Analysis

  • Communication

  • Time Management

  • Attention to detail

  • Auditing

  • Quality Control

  • Teamwork

  • Problem-Solving

  • Software Proficiency

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Quality Assurance Associate in Bengaluru, Karnataka, India is between ₹ 3,00,000 – ₹ 5,00,000 per year. This equates to approximately $4,200 – $7,000 USD per year. However, salaries can vary depending on the specific company, experience level, and other factors.

Additional Information
Conduent is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedOctober 21st, 2024
Apply BeforeJuly 20th, 2025
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About Conduent

Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for our clients and the millions of people who count on them.

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