Are you seeking a fulfilling career that combines your analytical skills with a passion for healthcare? Look no further than the role of Medical Credit Balance Analyst at Conduent. As a global leader in business process services, Conduent is dedicated to improving the healthcare industry by providing innovative solutions. In this role, you will play a vital role in accurately and efficiently managing medical credit balances, ensuring compliance with regulations and maintaining the financial health of our clients. We are seeking a highly organized and detail-oriented individual with a background in healthcare billing or finance. If you are ready to make a meaningful impact in the healthcare industry, join our team at Conduent.
- Accurately and efficiently manage medical credit balances for clients.
- Ensure compliance with regulations and industry standards.
- Maintain the financial health of clients through effective management of credit balances.
- Utilize analytical skills to identify and resolve discrepancies in billing and financial data.
- Conduct thorough research and analysis to determine the appropriate course of action for each credit balance.
- Communicate with clients and internal teams to provide updates and recommendations on credit balance management.
- Maintain organized and detailed records of credit balance transactions and resolutions.
- Collaborate with cross-functional teams to continuously improve processes and procedures related to credit balance management.
- Stay updated on industry changes and regulations related to healthcare billing and credit balance management.
- Provide exceptional customer service to clients by promptly responding to inquiries and concerns related to credit balances.
Strong Knowledge Of Medical Billing And Insurance Processes: Candidates Should Have A Thorough Understanding Of Medical Billing Codes, Insurance Guidelines, And Reimbursement Procedures.
Experience With Medical Coding Systems: The Ideal Candidate Should Be Familiar With Medical Coding Systems Such As Icd-10, Cpt, And Hcpcs.
Proficiency In Using Billing Software: The Role May Require Working With Various Billing Software Systems, So Candidates Should Have Experience Using These Tools And Be Able To Quickly Adapt To New Systems.
Attention To Detail And Accuracy: As A Medical Credit Balance Analyst, One Of The Primary Responsibilities Is To Review And Reconcile Patient Accounts, Making It Essential To Have A Keen Eye For Detail And A High Level Of Accuracy.
Excellent Communication And Problem-Solving Skills: This Role Involves Working Closely With Other Departments And Insurance Companies, So Strong Communication And Problem-Solving Abilities Are Crucial For Resolving Billing Discrepancies And Ensuring Timely Reimbursements.
Accounts Receivable
Data Analysis
Time Management
Attention to detail
Claims Processing
Interpersonal Communication
Problem-Solving
Medical coding
Account Reconciliation
Insurance Billing
Medicare/Medicaid
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Medical Credit Balance Analyst is $36,000-$48,000 per year. However, this can vary depending on factors such as location, experience, and employer. Some Medical Credit Balance Analysts may earn higher salaries, especially those with several years of experience and/or specialized skills or certifications.
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Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for our clients and the millions of people who count on them.

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