Benefits Administration Services Associate

At Conduent, we are looking for a Benefits Administration Services Associate to join our team. As a Benefits Administration Services Associate, you will be responsible for providing a wide range of benefits-related services to our clients. This includes managing client inquiries, troubleshooting any issues, and assisting with the setup and maintenance of our client’s benefit plans. The ideal candidate for this position will have strong customer service skills, excellent problem solving and analytical skills, and a commitment to delivering results. This person will also be highly organized with the ability to multitask and work independently. Additionally, the Benefits Administration Services Associate must possess the ability to work in a fast-paced environment with a sense of urgency.If you are looking for an opportunity to join a dynamic team and provide excellent customer service to our clients, we want to hear from you!

Responsibilities:

1. Manage client inquiries and provide timely, accurate responses to ensure a positive customer experience.
2. Troubleshoot any issues and provide solutions to ensure the smooth running of client benefit plans.
3. Assist with the setup and maintenance of client benefit plans.
4. Utilize strong customer service skills to provide an excellent experience to clients.
5. Utilize excellent problem solving and analytical skills to identify and resolve customer issues.
6. Commit to delivering results and ensuring client satisfaction.
7. Remain highly organized and multitask with ease.
8. Demonstrate the ability to work in a fast-paced environment with a sense of urgency.

According to JobzMall, the average salary range for a Benefits Administration Services Associate in Chesapeake, VA, USA is between $36,845 and $71,854 per year. This range is based on an analysis of salaries for similar positions in the area.

Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for our clients and the millions of people who count on them.