SBA Loan Servicing Officer

Welcome to Comerica Bank, where we are committed to providing exceptional financial services to our clients. We are currently seeking a highly motivated and experienced SBA Loan Servicing Officer to join our team. As an SBA Loan Servicing Officer, you will play a vital role in managing and servicing our SBA loan portfolio. This is an exciting opportunity for an individual who is passionate about helping small businesses thrive and has a strong understanding of SBA loan regulations and procedures. If you are a detail-oriented and customer-focused professional with a knack for problem-solving, then we want to hear from you. Keep reading to learn more about this position and the qualifications we are looking for.

1. Manage and service the SBA loan portfolio by ensuring timely and accurate processing, monitoring, and reporting of loan activity.
2. Act as the main point of contact for clients regarding all SBA loan servicing inquiries and requests.
3. Stay up-to-date on SBA loan regulations and procedures to ensure compliance and mitigate risk.
4. Review and analyze loan documentation to ensure accuracy and completeness.
5. Collaborate with loan officers and underwriters to ensure proper loan structures and terms.
6. Communicate with borrowers and other stakeholders to provide updates on loan status and resolve any issues.
7. Conduct regular portfolio reviews and identify potential areas for improvement or risk mitigation.
8. Coordinate with internal departments such as accounting, legal, and credit to ensure timely and accurate loan servicing.
9. Participate in SBA audits and assist with the preparation of required reports and documentation.
10. Maintain accurate and organized loan files and documentation in compliance with regulatory and internal requirements.
11. Provide exceptional customer service to clients, ensuring their needs are met and concerns are addressed in a timely and professional manner.
12. Identify opportunities for cross-selling and retention of existing clients.
13. Mentor and train junior loan servicing staff as needed.
14. Participate in department meetings and training programs to stay updated on industry trends and best practices.
15. Adhere to all confidentiality and security protocols in handling sensitive borrower information.

According to JobzMall, the average salary range for a SBA Loan Servicing Officer in Sacramento, CA, USA is $60,000-$90,000 per year. This may vary depending on factors such as the specific company, experience level, and additional skills or qualifications.

Comerica Incorporated is a financial services company headquartered in Dallas, Texas, and strategically aligned by three business segments: The Business Bank, The Retail Bank, and Wealth Management. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.