Contact Center Agent

As a Contact Center Agent at Comerica Bank, you will be responsible for providing excellent customer service to our bank customers. You will be a key member of our team, working closely with customers to answer their inquiries and resolve their issues. We are looking for a customer-centric professional with excellent interpersonal and problem-solving skills. The ideal candidate will have a friendly and engaging personality, as well as an enthusiasm for helping people. We require at least one year of customer service experience, preferably in a banking or financial services setting. If you’re an individual with a strong commitment to customer service and the ability to work in a fast-paced environment, we want to hear from you!

Responsibilities:

• Provide excellent customer service to Comerica Bank customers
• Respond to customer inquiries and resolve customer issues
• Maintain a friendly and engaging personality while on the job
• Demonstrate strong interpersonal and problem-solving skills
• Work in a fast-paced environment
• Utilize at least one year of customer service experience, preferably in a banking or financial services setting

According to JobzMall, the average salary range for a Contact Center Agent in Charlotte, NC, USA is between $26,000 and $34,000 per year. This salary range is based on a variety of factors, including the company, the size of the contact center, the number of years of experience, and the educational qualifications of the agent.

Comerica Incorporated is a financial services company headquartered in Dallas, Texas, and strategically aligned by three business segments: The Business Bank, The Retail Bank, and Wealth Management. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.