Comerica Bank

Consumer Loans Operations Analyst

Comerica Bank

Detroit, MI, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Comerica Bank is seeking an experienced and highly-motivated Consumer Loans Operations Analyst to join our team. We are looking for someone with a results-oriented attitude and a passion for delivering exceptional customer service. The successful candidate will need to have a strong understanding of consumer loan operations, as well as the ability to identify and resolve complex operational issues. The ideal candidate should have a minimum of three years of related experience in consumer loan operations, strong analytical skills, and excellent communication and problem-solving abilities. We also require a Bachelor’s degree in Business Administration, Finance, or a related field. The role of Consumer Loans Operations Analyst is critical to our success and requires an individual who is focused on providing the highest level of customer service. If you have the skills and experience necessary to excel in this role, we invite you to apply.

Responsibilities:

  1. Analyze current consumer loan operations to identify areas of improvement.
  2. Develop and implement strategies to efficiently manage consumer loan operations.
  3. Resolve complex operational issues in a timely and professional manner.
  4. Ensure customer service is delivered at the highest level.
  5. Monitor consumer loan applications and provide feedback and guidance.
  6. Develop and maintain strong relationships with customers and other stakeholders.
  7. Prepare reports and presentations to communicate consumer loan operations status.
  8. Maintain up-to-date knowledge of consumer loan regulations and best practices.
  9. Provide training and support to team members on consumer loan operations processes.
  10. Create and implement policies and procedures to ensure compliance with consumer loan regulations.
Where is this job?
This job is located at Detroit, MI, USA
Job Qualifications
  • Customer Service Experience

  • Problem-Solving Skills

  • Ability To Work Independently

  • Computer Proficiency

  • Attention To Detail

  • Financial Analysis Experience

  • Analytical Skills

  • Banking Industry Knowledge

Required Skills
  • Budgeting

  • Documentation

  • Banking

  • Data Entry

  • Forecasting

  • Auditing

  • customer service

  • Reporting

  • Compliance

  • Problem-Solving

  • Negotiating

  • Analyzing

  • Systems

  • Policies

  • Processes

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Consumer Loans Operations Analyst in Detroit, MI, USA is typically between $38,719 - $58,721. This range is based on the national averages for the position. The actual salary range for an individual in this position may vary depending on their experience, qualifications, and other factors.

Additional Information
Comerica Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 7th, 2023
Apply BeforeJune 9th, 2026
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About Comerica Bank

Comerica Incorporated is a financial services company headquartered in Dallas, Texas, and strategically aligned by three business segments: The Business Bank, The Retail Bank, and Wealth Management. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.

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