Comcast

Xfinity Retail Sales Consultant

Comcast
Philadelphia, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the exciting world of Xfinity Retail Sales at Comcast! As a Retail Sales Consultant, you will have the opportunity to be a part of a dynamic team that helps bring cutting-edge technology and entertainment into the homes of our customers. We are seeking enthusiastic and driven individuals who are passionate about delivering exceptional customer service and promoting our innovative products and services. If you are a self-starter with a strong sales background and a knack for building relationships, we want to hear from you! Join us in shaping the future of entertainment and communication.

  1. Engage with customers in a friendly and welcoming manner, creating a positive and professional first impression of the company.
  2. Actively listen to customers' needs and recommend the best products and services to meet those needs.
  3. Utilize sales techniques to promote and sell Xfinity products and services to customers.
  4. Meet and exceed sales goals and targets set by the company.
  5. Build and maintain strong customer relationships to ensure satisfaction and loyalty.
  6. Effectively communicate product features, benefits, and pricing to customers.
  7. Stay informed about new products, services, and promotions to effectively educate customers.
  8. Accurately process sales transactions and handle customer inquiries and concerns.
  9. Collaborate with team members to ensure a positive and seamless customer experience.
  10. Continuously strive to improve sales skills and product knowledge through training and development opportunities.
  11. Adhere to company policies and procedures, including ethical and legal standards.
  12. Provide feedback to management on customer needs, sales strategies, and product demand.
  13. Handle and resolve customer complaints or issues in a timely and professional manner.
  14. Maintain a clean and organized work environment to promote a positive shopping experience for customers.
  15. Represent the company in a professional and positive manner at all times.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications

  • Strong Sales Skills: A Successful Xfinity Retail Sales Consultant Should Possess Exceptional Sales Skills, Including The Ability To Build Rapport With Customers, Identify Their Needs, And Close Deals Effectively.

  • Knowledge Of Xfinity Products And Services: Candidates For This Role Should Have A Thorough Understanding Of Xfinity Products And Services, Including Cable Tv, Internet, And Home Phone Services. This Knowledge Will Help Them Educate And Assist Customers In Selecting The Best Options For Their Needs.

  • Customer Service Experience: Excellent Customer Service Skills Are Crucial For A Xfinity Retail Sales Consultant. They Should Be Able To Handle Customer Inquiries And Resolve Issues In A Professional And Timely Manner.

  • Tech-Savviness: As A Representative Of A Technology Company, A Xfinity Retail Sales Consultant Should Be Comfortable With New Technology And Possess The Ability To Learn And Adapt Quickly To New Systems And Processes.

  • Team Player: A Xfinity Retail Sales Consultant Should Be Able To Work Collaboratively With Their Team To Achieve Sales Goals And Provide The Best Possible Customer Experience. They Should Also Be Able To Take Direction And Provide Support To Team Members When Needed.

Required Skills

  • Communication Skills

  • Time Management

  • Negotiation skills

  • Product knowledge

  • customer service

  • Relationship Building

  • Teamwork

  • Organization

  • Problem-Solving

  • Adaptability

  • Technical Proficiency

  • Sales Techniques

Soft Skills

  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Xfinity Retail Sales Consultant in Philadelphia, PA, USA is between $25,000 and $40,000 per year. This may vary based on factors such as experience, qualifications, and performance.

Additional Information
Comcast is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 28th, 2024
Apply BeforeMay 10th, 2026
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About Comcast

Comcast NBCUniversal brings together engineers, designers, creators, storytellers, and entrepreneurs who are shaping the future of media and technology. We reimagine industries, reinvent technologies, and build the networks that bring people closer to the moments that matter most.

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