Outbound Sales Customer Account Manager
Are you a highly motivated and results-driven individual with a passion for sales? Do you thrive in a fast-paced and competitive environment? If so, we have the perfect opportunity for you! Comcast is seeking an Outbound Sales Customer Account Manager to join our dynamic team. In this role, you will be responsible for managing and growing our existing customer accounts through outbound sales techniques. As a key member of our sales team, you will have the opportunity to make a significant impact on our business and advance your career. If you have excellent communication skills, a proven track record in sales, and a customer-centric mindset, we want to hear from you!
- Conduct outbound sales activities to existing customers, including calls, emails, and other forms of communication.
- Develop and maintain relationships with assigned customer accounts to identify opportunities for upselling and cross-selling.
- Meet or exceed sales quotas and targets set by the company.
- Utilize effective sales techniques to persuade customers and close deals.
- Provide excellent customer service and ensure customer satisfaction throughout the sales process.
- Collaborate with other sales team members and departments to ensure a seamless and efficient sales process.
- Keep up-to-date with industry trends, products, and services to effectively communicate and sell to customers.
- Maintain accurate and updated records of all sales activities and customer interactions.
- Continuously strive to improve sales techniques and processes to achieve better results.
- Represent the company in a professional and positive manner at all times.
- Follow company policies and procedures, including ethical sales practices.
- Participate in training and development programs to enhance sales skills and knowledge.
- Provide feedback and suggestions to improve customer satisfaction and sales strategies.
- Stay updated on product and service offerings to effectively communicate value propositions to customers.
- Meet and exceed performance expectations and contribute to the overall success of the sales team and the company.
Strong Communication Skills: The Ideal Candidate For This Role Should Possess Excellent Verbal And Written Communication Skills, As They Will Be Responsible For Communicating With Potential Customers And Building Relationships With Existing Ones.
Sales Experience: A Successful Candidate Should Have A Proven Track Record Of Meeting And Exceeding Sales Targets, Preferably In A Similar Outbound Sales Role. They Should Have A Strong Understanding Of Sales Techniques And Be Able To Use Them Effectively To Close Deals.
Customer Service Skills: As A Customer Account Manager, The Candidate Must Have A Customer-Centric Approach And Be Able To Provide Exceptional Service To Customers. This Includes Being Able To Handle Customer Inquiries And Complaints In A Professional And Timely Manner.
Time Management Skills: This Role Requires The Ability To Manage Multiple Accounts And Tasks Simultaneously, While Still Meeting Sales Targets. The Candidate Should Be Highly Organized And Able To Prioritize Their Workload Effectively.
Knowledge Of Telecommunications Industry: A Good Understanding Of The Telecommunications Industry, Including Products And Services Offered By Comcast, Is Essential For This Role. This Knowledge Will Enable The Candidate To Better Understand Customer Needs And Provide Appropriate Solutions.
Communication Skills
Time Management
Lead Generation
Negotiation skills
Product knowledge
Cold calling
customer service
Relationship Building
CRM software
Upselling
Sales Strategy
Closing
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Outbound Sales Customer Account Manager is $45,000-$70,000 per year. However, this can vary depending on factors such as location, experience, and company size. Some Outbound Sales Customer Account Managers may also receive commission or bonuses based on sales performance.
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