
IT Support Representative, Deskside Support
Performs moves, adds, changes and maintenance activities for desktop/laptop computers, telephones and printers. Installs new equipment for users and replacement of non-functioning equipment.Educates end users regarding computer and software operations, including basic how-to and best practices.Performs network troubleshooting. Makes recommendations on computer related needs.Provides assistance in moving and re-installing equipment when required.Assists with the development, implementation and maintenance of network file server backups and disaster recovery.Ensures complete and reliable security for sensitive data.Performs work in a timely manner and is responsive to users' needs.
CompTIA A+ - The Computing Technology Industry Association (CompTIA)
2-5 Years of work experience is required
Troubleshooting skills
Record Keeping Skills
Time Management Skills
Process Improvement
Verbal communication
Prioritizing skills
written communication
Self-Motivated
Detail Oriented and Organized
Multi tasker
According to JobzMall, the average salary range for a IT Support Representative, Deskside Support in 1701 John F Kennedy Blvd, Philadelphia, PA 19103, USA is between $34,200 and $48,400 per year. This range varies depending on a variety of factors such as experience, qualifications, and the particular company.
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