Xfinity Retail Service Associate (Houma)
Are you a customer service superstar with a passion for technology? Look no further! We are seeking a dynamic and personable individual to join our team as a Retail Service Associate at Comcast's Xfinity store in Houma. In this role, you will have the opportunity to assist customers with their Xfinity products and services, while also providing top-notch customer service. If you have excellent communication skills, a positive attitude, and a knack for problem-solving, we want to hear from you! Join us and become a part of the Xfinity family.
- Greet customers and provide a warm welcome to the Xfinity store
- Assist customers with inquiries about Xfinity products and services, including cable, internet, and phone plans
- Educate customers on the features and benefits of Xfinity products and services
- Troubleshoot and resolve any technical issues or concerns
- Process sales transactions accurately and efficiently
- Maintain a clean and organized store environment
- Provide exceptional customer service by actively listening to and addressing customer needs and concerns
- Build and maintain relationships with customers to ensure satisfaction and loyalty
- Stay up-to-date on Xfinity products, services, and promotions
- Collaborate with team members to achieve store goals and targets
- Continuously seek ways to improve the customer experience and suggest process improvements
- Handle customer escalations with empathy and professionalism
- Adhere to company policies and procedures at all times.
Minimum Of 1-2 Years Of Experience In Retail Sales, Preferably In The Telecommunications Industry.
Excellent Customer Service Skills, Including The Ability To Handle Difficult Or Upset Customers With Professionalism And Empathy.
Strong Communication And Interpersonal Skills, With The Ability To Effectively Communicate And Build Relationships With Customers And Team Members.
Proficiency In Computer Skills, Including Microsoft Office And Point-Of-Sale Systems.
High School Diploma Or Equivalent Education, With Additional Training Or Certifications In Sales Or Customer Service Preferred.
Communication Skills
Time Management
Product knowledge
Multitasking
Attention to detail
Conflict Resolution
Technical Aptitude
customer service
Teamwork
Problem-Solving
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Xfinity Retail Service Associate (Houma) in Houma, LA, USA is $25,000 - $35,000 annually. However, this may vary depending on factors such as experience, location, and specific job duties.
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Comcast delivers broadband, mobile, and video products that delight customers and technology that powers the future; produces and distributes leading entertainment, sports, and news, and brings incredible theme parks and attractions to life. At the heart of Comcast are our people. Our engineers, designers, creators, storytellers, and entrepreneurs are passionate about the important role we play in millions of people’s lives. Come create the future with us.
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