Comcast

Social Media Manager

Comcast

Raleigh, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Comcast, where we are dedicated to providing top-notch entertainment and communication services to our customers. As the Social Media Manager, you will play a crucial role in shaping our brand's online presence and engaging with our ever-growing audience. We are looking for a dynamic and passionate individual with a strong understanding of social media platforms and trends, as well as exceptional communication and creative skills. If you are a self-starter, team player, and are ready to take our social media strategy to the next level, we want you on our team. Join us and be a part of an innovative and fast-paced environment where your ideas and talents are valued and encouraged.

  1. Develop and implement an effective social media strategy aligned with the company's overall goals and objectives.
  2. Monitor and analyze social media trends, insights, and metrics to inform and adjust strategy as needed.
  3. Create engaging and high-quality content for various social media platforms, including but not limited to Facebook, Twitter, Instagram, and LinkedIn.
  4. Manage day-to-day social media activities, including scheduling posts, responding to comments and messages, and engaging with followers.
  5. Collaborate with cross-functional teams to ensure consistency in messaging and branding across all social media channels.
  6. Stay up-to-date with emerging social media platforms and trends, and make recommendations for incorporating them into the company's strategy.
  7. Establish and maintain relationships with key influencers, partners, and industry leaders to expand the company's online presence.
  8. Monitor and respond to customer inquiries and complaints on social media in a timely and professional manner.
  9. Plan and execute social media campaigns and promotions to drive brand awareness, engagement, and conversions.
  10. Track and report on social media performance, providing insights and recommendations for future campaigns and initiatives.
  11. Manage and allocate budget for social media activities and campaigns.
  12. Stay informed of industry best practices and make suggestions for continuous improvement of the company's social media presence.
  13. Train and educate team members on social media best practices and guidelines.
  14. Maintain a strong understanding of the company's products, services, and target audience to ensure all content is relevant and engaging.
  15. Adhere to company policies and procedures, including social media guidelines and code of ethics.
Where is this job?
This job is located at Raleigh, NC, USA
Job Qualifications
  • Bachelor's Degree In Marketing, Communications, Or A Related Field

  • Excellent Written And Verbal Communication Skills

  • Minimum Of 3 Years Experience Managing Social Media Accounts For A Large Corporation Or Brand

  • Proficient In Social Media Management Tools And Analytics Software

  • Strong Understanding Of Current Social Media Trends And Best Practices In The Industry

Required Skills
  • Graphic Design

  • Crisis Management

  • Content Creation

  • customer service

  • Brand management

  • community management

  • Digital advertising

  • Social media strategy

  • Analytics Tracking

  • Trend Forecasting

  • Influencer Partnerships

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Social Media Manager in Raleigh, NC, USA is $41,000 - $59,000 per year. However, this can vary depending on factors such as experience level, industry, and company size. Some social media managers in the area may earn more than $100,000 per year, while others may earn less than $30,000 per year.

Additional Information
Comcast is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 19th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Comcast

Comcast delivers broadband, mobile, and video products that delight customers and technology that powers the future; produces and distributes leading entertainment, sports, and news, and brings incredible theme parks and attractions to life. At the heart of Comcast are our people. Our engineers, designers, creators, storytellers, and entrepreneurs are passionate about the important role we play in millions of people’s lives. Come create the future with us.

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