Welcome to Comcast, where we are dedicated to providing top-notch entertainment and communication services to our customers. As the Social Media Manager, you will play a crucial role in shaping our brand's online presence and engaging with our ever-growing audience. We are looking for a dynamic and passionate individual with a strong understanding of social media platforms and trends, as well as exceptional communication and creative skills. If you are a self-starter, team player, and are ready to take our social media strategy to the next level, we want you on our team. Join us and be a part of an innovative and fast-paced environment where your ideas and talents are valued and encouraged.
- Develop and implement an effective social media strategy aligned with the company's overall goals and objectives.
- Monitor and analyze social media trends, insights, and metrics to inform and adjust strategy as needed.
- Create engaging and high-quality content for various social media platforms, including but not limited to Facebook, Twitter, Instagram, and LinkedIn.
- Manage day-to-day social media activities, including scheduling posts, responding to comments and messages, and engaging with followers.
- Collaborate with cross-functional teams to ensure consistency in messaging and branding across all social media channels.
- Stay up-to-date with emerging social media platforms and trends, and make recommendations for incorporating them into the company's strategy.
- Establish and maintain relationships with key influencers, partners, and industry leaders to expand the company's online presence.
- Monitor and respond to customer inquiries and complaints on social media in a timely and professional manner.
- Plan and execute social media campaigns and promotions to drive brand awareness, engagement, and conversions.
- Track and report on social media performance, providing insights and recommendations for future campaigns and initiatives.
- Manage and allocate budget for social media activities and campaigns.
- Stay informed of industry best practices and make suggestions for continuous improvement of the company's social media presence.
- Train and educate team members on social media best practices and guidelines.
- Maintain a strong understanding of the company's products, services, and target audience to ensure all content is relevant and engaging.
- Adhere to company policies and procedures, including social media guidelines and code of ethics.
Bachelor's Degree In Marketing, Communications, Or A Related Field
Excellent Written And Verbal Communication Skills
Minimum Of 3 Years Experience Managing Social Media Accounts For A Large Corporation Or Brand
Proficient In Social Media Management Tools And Analytics Software
Strong Understanding Of Current Social Media Trends And Best Practices In The Industry
Graphic Design
Crisis Management
Content Creation
customer service
Brand management
community management
Digital advertising
Social media strategy
Analytics Tracking
Trend Forecasting
Influencer Partnerships
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Social Media Manager in Raleigh, NC, USA is $41,000 - $59,000 per year. However, this can vary depending on factors such as experience level, industry, and company size. Some social media managers in the area may earn more than $100,000 per year, while others may earn less than $30,000 per year.
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Comcast delivers broadband, mobile, and video products that delight customers and technology that powers the future; produces and distributes leading entertainment, sports, and news, and brings incredible theme parks and attractions to life. At the heart of Comcast are our people. Our engineers, designers, creators, storytellers, and entrepreneurs are passionate about the important role we play in millions of people’s lives. Come create the future with us.

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