Social Media Manager

Are you a savvy social media guru with a passion for creating engaging content and connecting with audiences online? Look no further, because Comcast is seeking a dynamic Social Media Manager to join our team. As a leading telecommunications company, we are dedicated to providing our customers with top-notch service and support through various digital platforms. We are looking for a creative and results-driven individual to oversee our social media presence and help us continue to grow and engage with our audience. If you have a deep understanding of social media platforms, a strategic mindset, and an eye for visual storytelling, we want to hear from you!

1. Develop and implement social media strategies to increase brand awareness and engagement across various platforms.
2. Create and curate compelling and high-quality content for all social media channels, including but not limited to Facebook, Twitter, Instagram, and LinkedIn.
3. Monitor and analyze social media trends, engagement, and performance metrics to continuously improve strategy and content.
4. Collaborate with cross-functional teams to ensure social media messaging aligns with overall marketing and business objectives.
5. Manage and maintain a content calendar to ensure timely and consistent posting across all social media channels.
6. Respond to comments, messages, and inquiries in a timely and professional manner, while also monitoring and addressing any potential brand reputation issues.
7. Stay up-to-date on emerging social media trends, tools, and best practices to constantly improve and innovate our social media presence.
8. Monitor and report on competitors' social media activities and industry trends to identify opportunities for growth and improvement.
9. Develop and maintain relationships with influencers and brand advocates to amplify our social media reach and engagement.
10. Collaborate with the Customer Service team to address any customer inquiries or concerns on social media in a timely and effective manner.
11. Manage social media advertising budget, including creating and optimizing ad campaigns for maximum ROI.
12. Conduct social media training sessions for internal teams to promote a consistent brand voice and social media best practices.
13. Create and present regular reports on social media performance to upper management, highlighting key metrics and insights.
14. Assist with the development and execution of social media campaigns and promotions to support product launches, events, and other marketing initiatives.
15. Ensure all social media content and activities align with brand guidelines and comply with legal and regulatory requirements.

According to JobzMall, the average salary range for a Social Media Manager in St. Louis, MO, USA is $48,000 - $66,000 per year. However, this may vary depending on the specific job responsibilities, company size, and industry. Additionally, factors such as education, experience, and performance may also impact salary.

Comcast delivers broadband, mobile, and video products that delight customers and technology that powers the future; produces and distributes leading entertainment, sports, and news, and brings incredible theme parks and attractions to life. At the heart of Comcast are our people. Our engineers, designers, creators, storytellers, and entrepreneurs are passionate about the important role we play in millions of people’s lives. Come create the future with us.