Are you a social media guru with a passion for driving engagement and brand awareness? Do you thrive in a fast-paced, collaborative work environment? If so, we have an exciting opportunity for you! Comcast is seeking a talented Social Media Manager to join our dynamic team. In this role, you will be responsible for developing and executing social media strategies that align with our overall brand and business objectives. We are looking for someone who is creative, analytical, and customer-focused, with a strong understanding of social media platforms and trends. If you are a self-starter with excellent communication skills and a proven track record of success in social media management, we want to hear from you! Join us and be a part of shaping the future of our brand.
- Develop and execute social media strategies that align with the company's overall brand and business objectives.
- Create engaging and creative social media content that drives audience engagement and brand awareness.
- Monitor and analyze social media trends and insights to continuously improve and optimize social media strategies.
- Collaborate with cross-functional teams to ensure social media efforts are integrated with overall marketing initiatives.
- Engage with and respond to customers on social media channels in a timely and professional manner.
- Stay up-to-date with industry trends and best practices in social media, and make recommendations for improvement.
- Manage social media advertising budget and optimize campaigns for maximum ROI.
- Measure and report on the success of social media campaigns and provide insights and recommendations for future initiatives.
- Cultivate and maintain relationships with social media influencers and brand advocates.
- Train and educate team members on social media best practices and new platform features.
- Stay informed and adhere to all legal and ethical guidelines for social media marketing.
- Continuously monitor and report on competitors' social media activities.
- Develop and maintain a social media content calendar to ensure consistent and timely posting.
- Collaborate with the customer service team to address any customer inquiries or issues on social media.
- Act as a brand ambassador and represent the company's values and mission on social media platforms.
Bachelor's Degree In Marketing, Communications, Or A Related Field.
Minimum Of 3 Years Experience Managing Social Media Platforms For A Large Company Or Organization.
Strong Understanding Of Social Media Analytics And Ability To Use Data To Inform Strategy And Make Data-Driven Decisions.
Excellent Written And Verbal Communication Skills With The Ability To Create Engaging And Compelling Content For Various Social Media Platforms.
Knowledge Of Current Social Media Trends, Best Practices, And Emerging Platforms, With The Ability To Adapt And Implement New Strategies.
Crisis Management
Content Creation
Brand management
community management
Customer engagement
Social media strategy
Analytics Tracking
Influencer outreach
Content curation
Social Listening
Paid Advertising
Communication
Conflict Resolution
Customer Service
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Social Media Manager in Pittsburgh, PA, USA is between $48,000 to $65,000 per year. This can vary depending on experience, education, and the specific company and industry the manager is working in. Some social media managers may also receive bonuses and other benefits in addition to their base salary.
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Comcast delivers broadband, mobile, and video products that delight customers and technology that powers the future; produces and distributes leading entertainment, sports, and news, and brings incredible theme parks and attractions to life. At the heart of Comcast are our people. Our engineers, designers, creators, storytellers, and entrepreneurs are passionate about the important role we play in millions of people’s lives. Come create the future with us.

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