Are you a social media guru with a passion for all things digital? Do you love engaging with customers and creating compelling content? Comcast is seeking a dynamic and driven Social Media Manager who can help us build and maintain a strong online presence. This is an exciting opportunity to showcase your skills and be a part of a leading telecommunications company. We are looking for someone with a proven track record of managing social media platforms and driving successful marketing campaigns. If you are a creative thinker, a strategic planner, and a team player, then we want you on our team!
- Develop and implement a comprehensive social media strategy that aligns with the company's overall marketing goals and objectives.
- Manage all social media platforms, including but not limited to Facebook, Twitter, Instagram, and LinkedIn.
- Monitor social media trends and keep up-to-date with industry developments to ensure the company's social media presence remains relevant and innovative.
- Create engaging and high-quality content for all social media platforms, including posts, videos, graphics, and other visual elements.
- Engage with customers and followers in a timely and professional manner, addressing any questions, concerns, or issues in a positive and effective manner.
- Develop and maintain relationships with social media influencers and partners to increase brand awareness and reach a wider audience.
- Analyze social media data and insights to measure the success of campaigns and make data-driven decisions for future strategies.
- Collaborate with cross-functional teams, including marketing, PR, and customer service, to create cohesive and impactful social media campaigns.
- Stay updated on industry best practices and implement new strategies and tools to improve the company's social media presence.
- Monitor and respond to online reviews and comments, working to maintain a positive online reputation for the company.
- Train and educate other team members on social media best practices and guidelines.
- Manage social media advertisements and budgets to optimize ROI.
- Stay organized and maintain a content calendar to ensure a consistent and timely posting schedule.
- Provide regular reports and updates on social media performance to upper management.
- Stay up-to-date on the company's products, services, and promotions to effectively communicate with customers and followers on social media.
Bachelor's Degree In Marketing, Communications, Or A Related Field.
Minimum Of 3 Years Of Experience In Social Media Management, Preferably In A Corporate Setting.
Strong Understanding Of Social Media Analytics And Ability To Use Data To Inform Strategy.
Excellent Communication Skills And Ability To Collaborate With Cross-Functional Teams.
Proficiency In Social Media Platforms Such As Facebook, Twitter, Linkedin, And Instagram.
Crisis Management
Content Creation
Digital Marketing
Analytics
Brand management
Customer engagement
Social media strategy
Campaign planning
Social Listening
Platform
Trend Identification
Influencer Collaboration
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Social Media Manager in Charlotte, NC, USA is $38,000 to $65,000 per year. However, this can vary depending on factors such as experience, industry, and company size. Some Social Media Managers in Charlotte can make upwards of $100,000 per year.
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Comcast delivers broadband, mobile, and video products that delight customers and technology that powers the future; produces and distributes leading entertainment, sports, and news, and brings incredible theme parks and attractions to life. At the heart of Comcast are our people. Our engineers, designers, creators, storytellers, and entrepreneurs are passionate about the important role we play in millions of people’s lives. Come create the future with us.

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