
Senior Program Manager, Engagement and Operations
Welcome to Comcast, a leader in the telecommunications industry. We are currently seeking a highly motivated and experienced Senior Program Manager to join our team. As the Senior Program Manager for Engagement and Operations, you will play a crucial role in driving engagement and operational excellence across our organization. We are looking for a strategic thinker with a passion for delivering exceptional customer experiences and a strong track record of managing complex projects. If you thrive in a fast-paced environment and possess the required qualifications, we invite you to apply for this exciting opportunity.
- Develop and implement strategic plans to drive engagement and operational excellence across the organization.
- Manage and prioritize multiple projects to ensure timely delivery and successful outcomes.
- Collaborate with cross-functional teams to identify areas for improvement and implement solutions to enhance customer experience.
- Act as a liaison between different departments to ensure alignment and coordination of efforts.
- Monitor and track project progress, identify potential risks and issues, and develop mitigation strategies.
- Provide regular updates and reports to senior management on project status and key performance indicators.
- Conduct research and analysis to identify industry trends and best practices, and make recommendations for improvement.
- Foster a culture of continuous improvement and innovation within the organization.
- Manage and mentor a team of project managers to ensure high-quality project delivery.
- Develop and manage budgets and resource allocations for projects.
- Maintain strong relationships with stakeholders and communicate effectively to ensure project success.
- Stay current on industry developments and technological advancements to drive innovation and efficiency in project management processes.
- Ensure compliance with company policies and procedures, as well as industry regulations.
- Represent the company in external meetings and events related to engagement and operational initiatives.
- Identify and implement tools and technologies to streamline project management processes and increase efficiency.
Minimum Of 7-10 Years Experience In Program Management: A Senior Program Manager, Engagement And Operations At Comcast Should Have A Strong Background In Program Management, With At Least 7-10 Years Of Experience In Leading Complex Projects And Initiatives.
Demonstrated Success In Stakeholder Engagement: The Ideal Candidate Should Have A Proven Track Record Of Successfully Engaging And Collaborating With Various Stakeholders, Including Cross-Functional Teams, Senior Leadership, And External Partners.
Strong Business Acumen: As A Senior Program Manager, This Role Requires A Deep Understanding Of The Business And Industry Landscape, Including Competitive Positioning, Market Trends, And Customer Needs. The Candidate Should Have The Ability To Leverage This Knowledge To Drive Strategic Decision-Making And Deliver Results.
Exceptional Communication And Interpersonal Skills: The Senior Program Manager Will Be Responsible For Effectively Communicating Project Updates, Status Reports, And Key Metrics To Stakeholders At All Levels. Therefore, Strong Communication And Interpersonal Skills Are Essential To Succeed In This Role.
Experience In Operations Management: In Addition To Program Management, The Ideal Candidate Should Have Experience In Operations Management, With A Focus On Process Improvement And Efficiency. This Includes Identifying And Implementing Best Practices, Streamlining Workflows, And Driving Operational Excellence.
Risk Management
Change Management
Process Improvement
Strategic Planning
Project Management
Vendor Management
Data Analysis
Budget management
Team Leadership
Stakeholder management
Resource allocation
Contract
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
According to JobzMall, the average salary range for a Senior Program Manager, Engagement and Operations in Philadelphia, PA, USA is between $95,000 and $130,000 per year. This range can vary depending on the specific industry, company size, and level of experience of the individual. Factors such as bonuses, benefits, and location can also impact the salary range for this position.
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Comcast delivers broadband, mobile, and video products that delight customers and technology that powers the future; produces and distributes leading entertainment, sports, and news, and brings incredible theme parks and attractions to life. At the heart of Comcast are our people. Our engineers, designers, creators, storytellers, and entrepreneurs are passionate about the important role we play in millions of people’s lives. Come create the future with us.

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