
Retail Sales Consultant
Are you a dynamic and motivated individual with a passion for providing excellent customer service? Do you thrive in a fast-paced environment and enjoy working with the latest technology? If so, we have an exciting opportunity for you to join our team at Comcast as a Retail Sales Consultant!As a Retail Sales Consultant, you will be responsible for creating a positive customer experience by providing personalized solutions for their entertainment and communication needs. You will have the opportunity to showcase your sales skills and knowledge of Comcast's products and services to help customers make informed decisions. We are looking for individuals who are self-motivated, tech-savvy, and have a strong desire to exceed customer expectations.If you are a driven and customer-focused individual with a passion for sales, we want you to join our team as a Retail Sales Consultant at Comcast. Read on to learn more about the qualifications and benefits of this exciting opportunity.
- Interact with customers in a professional and courteous manner, providing exceptional customer service at all times.
- Utilize your knowledge of Comcast's products and services to educate and assist customers in making informed decisions.
- Meet and exceed sales goals by promoting and selling Comcast's products and services.
- Continuously stay up-to-date on new products, services, and promotions to effectively communicate them to customers.
- Handle customer inquiries, complaints, and concerns in a timely and efficient manner, escalating to management when necessary.
- Maintain a clean and organized retail environment, ensuring that all products and displays are properly stocked and presented.
- Process customer transactions accurately and efficiently, including cash, credit, and other forms of payment.
- Utilize sales techniques such as upselling and cross-selling to maximize revenue and provide the best solutions for our customers.
- Collaborate with team members to achieve individual and team sales goals.
- Adhere to all company policies and procedures, including those related to sales, customer service, and safety.
- Continuously seek opportunities for self-improvement and professional development to enhance sales skills and product knowledge.
- Represent Comcast in a positive and professional manner at all times, both in-store and within the community.
- Maintain accurate and detailed records of sales and customer interactions for reporting purposes.
- Adhere to all compliance and regulatory guidelines related to sales and customer interactions.
- Participate in training sessions and meetings to stay current on company updates and new products and services.
Excellent Sales Skills: The Ideal Candidate Should Have A Proven Track Record Of Meeting And Exceeding Sales Targets In A Retail Environment. They Should Possess Strong Communication And Persuasion Skills To Effectively Promote Comcast Products And Services To Customers.
Knowledge Of Comcast Products And Services: A Retail Sales Consultant Should Have A Thorough Understanding Of Comcast's Products And Services, Including Cable Television, Internet, And Home Phone Services. This Will Enable Them To Provide Accurate Information And Recommendations To Customers.
Customer Service Experience: The Ability To Provide Exceptional Customer Service Is Essential For A Retail Sales Consultant. They Should Be Able To Handle Customer Inquiries, Complaints, And Provide Prompt Solutions In A Professional And Friendly Manner.
Technical Aptitude: As A Retail Sales Consultant, It Is Important To Have A Basic Understanding Of Technology And Be Able To Troubleshoot Common Issues With Comcast Services. This Will Help In Providing Technical Support To Customers And Ensuring Their Satisfaction With The Products.
Flexible Schedule: Retail Sales Consultants Should Be Willing To Work Flexible Schedules, Including Weekends And Holidays, To Meet The Needs Of Customers And Achieve Sales Targets. They Should Also Be Able To Work In A Fast-Paced Environment And Handle Multiple Tasks Simultaneously.
Communication
Time Management
Product knowledge
Multitasking
Negotiation
customer service
Listening
Teamwork
Problem-Solving
Upselling
technology proficiency
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Sales Consultant in Indianapolis, IN, USA is between $28,000-$40,000 per year. This may vary depending on the company, experience, and other factors.
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Comcast delivers broadband, mobile, and video products that delight customers and technology that powers the future; produces and distributes leading entertainment, sports, and news, and brings incredible theme parks and attractions to life. At the heart of Comcast are our people. Our engineers, designers, creators, storytellers, and entrepreneurs are passionate about the important role we play in millions of people’s lives. Come create the future with us.

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