Colorado Department of Revenue

Call Center Representative

Colorado Department of Revenue
1881 Pierce St, Lakewood, CO 80214, USA
Part-Time$1,448/monthlyEntry LevelHigh school or equivalent
Job Description

This position researches, updates and corrects driver records. Other duties include but are not limited to: data entry into database and spreadsheets; provide customer service via telephone or in person to external stakeholders and customer. Provide and instruct customers in identifying and acquiring the mandatory forms to accomplish the desired action(s). Reviewing and comparing data for accuracy and completeness. Gathering specified information and compiling routine reports.

Where is this job?
This job is located at 1881 Pierce St, Lakewood, CO 80214, USA
Job Qualifications

  • Two years of General Clerical and/or Call Center work experience

  • Experience providing exceptional customer service in person, call center and/or online

  • Proven success organizing and tracking workload

  • Experience as a lead worker or mentor

Required Skills

  • Data Entry

  • Time Management

  • Customer Service skills

  • Record keeping

Soft Skills

  • Multitasking

  • Verbal communication

  • Detail Oriented

  • written communication

  • self-directed

Additional Information
Colorado Department of Revenue is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 23rd, 2020
Apply BeforeNovember 13th, 2024
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About Colorado Department of Revenue

The Colorado Department of Revenue is a state agency in Colorado. The department collects most types of taxes and issues state identification cards and driver licenses and also enforces Colorado laws regarding gaming, liquor, tobacco, racing, auto dealers, and marijuana.

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