
Manager, Data Governance Customer Success
Welcome to Colgate-Palmolive, a global leader in consumer products and oral health care. We are seeking a highly motivated and experienced Manager of Data Governance Customer Success to join our team. In this role, you will be responsible for ensuring the success of our data governance initiatives and driving a customer-focused approach to data management. You will work closely with cross-functional teams to develop and implement data governance strategies and processes, while also leading customer engagement and communication efforts. To excel in this position, you must have a deep understanding of data governance principles and best practices, as well as strong leadership skills and a passion for delivering excellent customer service. If you are a results-driven professional with a passion for data and a dedication to customer success, we encourage you to apply for this exciting opportunity.
- Develop and implement data governance strategies and processes in collaboration with cross-functional teams.
- Lead customer engagement and communication efforts to ensure a customer-focused approach to data management.
- Work closely with internal stakeholders to understand their data needs and ensure data governance initiatives align with business goals.
- Monitor and track data governance performance metrics to ensure continuous improvement and compliance with industry standards.
- Act as a subject matter expert on data governance principles and best practices.
- Provide guidance and support to team members and stakeholders on data governance policies and procedures.
- Identify and address potential data governance risks and issues.
- Develop and deliver training programs to promote data governance awareness and understanding across the organization.
- Collaborate with IT and other departments to implement data governance tools and technologies.
- Stay updated on industry trends and advancements in data governance and make recommendations for improvement.
- Foster a culture of data governance and customer success within the organization.
- Develop and maintain relationships with key stakeholders and customers to gather feedback and ensure their needs are being met.
- Continuously seek opportunities to enhance customer experience and satisfaction with data governance initiatives.
- Prepare and present data governance reports to senior management.
- Ensure compliance with relevant laws, regulations, and ethical standards related to data governance.
Bachelor's Degree In Business Administration, Information Systems, Data Science, Or A Related Field.
Minimum Of 5 Years Of Experience In Data Governance, Customer Success, Or A Related Field.
Strong Understanding Of Data Governance Principles, Best Practices, And Industry Standards.
Excellent Project Management Skills And Ability To Effectively Lead Cross-Functional Teams.
Exceptional Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Both Internal And External Stakeholders.
Process Improvement
Project Management
Data Analysis
Data Management
Customer Relations
Strategy development
Risk assessment
Training and Development
Problem-Solving
Stakeholder management
Cross-Functional Collaboration
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Manager, Data Governance Customer Success in Piscataway, NJ 08854, USA is $95,000 - $120,000 per year. This may vary depending on factors such as the specific company, experience level, and performance.
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Colgate-Palmolive Co. engages in the manufacturing and distribution of consumer products. It operates through two segments: Oral, Personal and Home Care; and Pet Nutrition. The Oral, Personal and Home Care segment provides oral products such as toothpaste and toothbrush, mouthwashes, as well as dental floss and pharmaceutical products for dentists and other oral health professionals; personal care such as liquid hand soap, shower gels, bar soaps, deodorants and antiperspirants, shampoos, and conditioners; and home care solutions that include household cleaners, dishwashing liquids, fabric softeners and other related products. The Pet Nutrition segment is specialized in pet nutrition products for dogs, and cats sold among pet supply retailers, and veterinarians.

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